JP Morgan Chase

Runs a consumer bank and an investment bank

Lead Technical Program Manager

Business OperationsPosted on Nov 6

Full-timeJersey City, NJ, USA$147.3k - $200kIn-person

About the Job

Requirements

At least 5 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
Experience using enterprise-authorized AI capabilities in the work environment to support program management workflows, with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted plans, risks and recommendations before use, escalate when uncertain, and follow data-handling expectations.
Advanced stakeholder-management expertise, including establishing productive working relationships and influencing decision-making across cross-functional teams and clients.
Track record of managing resources, budgets and high-performing teams in a fast-paced, agile environment.
Proficiency in analytical reasoning and problem-solving to break business, technical or operational objectives into manageable tasks and activities.
Strong financial and business acumen, with experience in budget management, risk management and operations.
Ability to foster community participation, employee engagement and professional development.
Strategic thinking and ability to translate enterprise priorities into local plans and outcomes.
Executive communication skills and ability to drive outcomes through influence without direct authority.
Data-driven decision-making skills and ability to translate insights into action.

Responsibilities

Serve as a trusted advisor to Technology Center Leads, providing strategic counsel and recommendations on local priorities and key decisions.
Use workforce, employee, operational and location insights to identify opportunities and assess Technology Center health.
Use enterprise-authorized AI capabilities to accelerate program planning and risk synthesis, including consolidating inputs into integrated plans, RAID and executive-ready updates; validate outputs and handle data according to sensitivity requirements.
Coordinate delivery across Technology Center strategic pillars, partner with pillar leads to advance agreed priorities and manage cross-pillar dependencies, maintain a horizontal portfolio view, and secure required funding and approvals.
Oversee Technology Center communications by establishing clear channels and a consistent cadence for site technologists, and partner with Communications teams to align local messaging with Global Technology priorities.
Strengthen the Technology Center community and employee experience by fostering connection, engagement, development and belonging across the local technology organization.
Oversee the Technology Center budget and financial position through disciplined planning, forecasting and spend management, while proactively identifying risks and opportunities.
Lead Technology Center governance, ensuring leadership forums and decision-making processes enable alignment, accountability and timely action.
Establish measures of success and continuously assess program outcomes, employee impact and stakeholder value to inform prioritization and continuous improvement.
Build and maintain a network across Technology Center leadership, Lines of Business, functional partners and the broader technology community to enable collaboration on shared priorities.
Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment with delivery standards.

Desired Qualifications

Ability to build and maintain relationships with technology and non-technology stakeholders across a complex matrixed organization.
Understanding of global and line-of-business project and technology program management standards and methods.

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager - Technology Center Manager in Corporate Sector's Global Technology Center team, you will work as a key member of the local Technology Center Leadership team, leading the local execution of Global Technology Center strategy and translating global priorities into locally relevant programs, initiatives and outcomes. The role supports Global Technology (GT) priorities through education, modernization, innovation and professional development, while strengthening employee engagement and the Tech Center experience. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

Serve as a trusted advisor to the Technology Center Lead(s), providing strategic counsel and recommendations on local priorities and key decisions.
Leverage workforce, employee, operational and location insights to identify opportunities and assess Tech Center health.
Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
Coordinate delivery across Tech Center strategic pillars, partnering with pillar leads to advance agreed priorities and manage cross-pillar dependencies. Maintain a horizontal view of the portfolio and secure required funding and approvals.
Oversee Tech Center communications, establishing clear channels and a consistent cadence for site technologists. Partner with Communications teams to align local messaging with GT priorities.
Strengthen the Tech Center community and employee experience by fostering connection, engagement, development and belonging across the local technology organization.
Provide oversight of the Tech Center budget and financial position, ensuring disciplined planning, forecasting and spend management while proactively identifying risks and opportunities.
Lead Tech Center governance, ensuring leadership forums and decision-making processes enable alignment, accountability and timely action.
Establish clear measures of success and continuously assess program outcomes, employee impact and stakeholder value to inform prioritization and continuous improvement.
Build and maintain a strong network across Tech Center leadership, Lines of Business, functional partners and the broader technology community to enable collaboration on shared priorities.
Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
Strong financial and business acumen, with demonstrated experience in budget management, risk management and operations.
Ability to foster community participation, employee engagement and professional development.
Strategic thinking and the ability to translate enterprise priorities into local plans and outcomes.
Strong executive communication skills and the ability to drive outcomes through influence without direct authority.
Experience with Data-driven decision-making skills and the ability to translate insights into action.

Preferred qualifications, capabilities, and skills

Ability to build and maintain relationships with technology and non-technology stakeholders across a complex matrixed organization.
Understanding of global and line of business project and technology program management standards and methods.

Base Pay/Salary: Jersey City,NJ $147,250.00-$200,000.00

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

Recently Posted Jobs

Explore more opportunities at JP Morgan Chase

See more jobs