Medical Assistant - Pharmacy, Chronic Disease Management

38421 Aurora St. Lukes Medical Center - Pharmacy: Medication ManagementFull timeYes40

Sinai Medical Center 945 North 12th St/ St. Luke's Medical Center 2801 W. Kinnickinnic River Pkwy.

Monday-Friday ~8 am – 5 pm

Full time 40 hr./wk.

Medical Assistants (MAs) are essential members of the chronic disease management team, working closely with clinical pharmacists to deliver high-quality care to ambulatory patients across the Midwest.

In this role, MAs will:

• Collaborate directly with pharmacists in chronic disease management clinics.
• Manage referral work queues efficiently.
• Schedule and reschedule patient appointments.
• Ensure all necessary patient forms are prepared for pharmacist visits.
• Assist with patient communications, including phone calls and in-basket messages.

This position plays a vital role in supporting clinicians and enhancing the patient experience through proactive coordination and communication. It consists primarily of phone work rather than face-to-face patient interaction

Pay Range:

$21.85 - $32.80

Job Description Summary:

Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.

Where You Will Work:

Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.

We’re Looking For:

• High School Diploma or GED required. 
• Must have an approved medical assistant diploma or 2 years of medical assistant experience to qualify.

What Will You Do: 

Schedule: Scheduled hours are Monday-Friday between 8am- 5pm.  (Full time – 40 hours weekly)

Medical Assistants (MAs) are essential members of the chronic disease management team, working closely with clinical pharmacists to deliver high-quality care to ambulatory patients.  The Chronic Disease Management team consists of pharmacists that receive referrals from providers to help manage patients with chronic diseases such as diabetes, hypertension, etc.

In this non-traditional Medical Assistant role, MAs will:

• Collaborate directly with pharmacists in chronic disease management clinics.
• Manage referral work queues efficiently.
• Schedule and reschedule patient appointments.
• Ensure all necessary patient forms are prepared for pharmacist visits.
• Assist with patient communications, including phone calls and in basket messages.

*This position plays a vital role in supporting clinicians and enhancing the patient experience through proactive coordination and communication. It consists primarily of phone work rather than face-to-face patient interaction.

Where You Will Work:

Sinai Medical Center- 945 North 12th Street and/or St. Luke’s Medical Center- 2801 W Kinnickinnic River Pkwy. No ongoing travel, however training will occur at both locations.  Primary location to be determined with occasional travel to assist with coverage as needed.

Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance.  For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.
• Unique patient lifting/movement situations will be assessed on a case- by -case basis.
• Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills. 
• Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids.  Will be required to wear protective clothing and equipment as needed. 
• Operates all equipment necessary to perform the job.

Ready to Take the Next Step: Apply Now!

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.