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Full-Time

Technical Account Manager

Federal

Confirmed live in the last 24 hours

Altana AI

Altana AI

51-200 employees

AI-powered platform for supply chain management

Data & Analytics
Enterprise Software
Crypto & Web3
AI & Machine Learning

Mid, Senior

Washington, DC, USA

US Top Secret Clearance Required

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Communications
Requirements
  • Active TS/SCI clearance (required)
  • Account management experience working with Federal customers (Intell preferred)
  • Strong understanding of SaaS financial metrics
  • Willingness to learn the fundamental concepts of data fusion and machine learning
  • Excellent communication and interpersonal skills
Responsibilities
  • Drive the onboarding and adoption process for new users, making sure they harness the full potential of Altana's offerings.
  • Assist customers with in-depth analysis to optimize their experience and results.
  • Act as the first point of contact for support requests, quickly engaging the right resources to resolve issues.
  • Own customer calls and Quarterly Business Reviews, leveraging data-driven insights to astonish our clients while promptly relaying valuable feedback to the appropriate teams.
  • Collaborate with Account Executives to identify and capitalize on expansion opportunities, transforming them into reality.
  • Be held accountable for effectively synthesizing and communicating feedback to the product team.
  • Collaborate with our implementation engineering team to ensure successful delivery and work closely with our sales engineering team to identify and prioritize growth opportunities.

Altana.ai offers a platform called Altana Atlas, which provides an intelligent view of the global supply chain using artificial intelligence. This platform automates tasks, assists in searches, and enables real-time collaboration among stakeholders, ensuring everyone has access to the same information. The main clients are businesses in the supply chain, such as manufacturers and retailers, who benefit from improved resilience, sustainability, and compliance. Altana.ai generates revenue by charging for access to its platform, which leverages insights from over 120 million supply chain links.

Company Stage

Series B

Total Funding

$144.7M

Headquarters

New York City, New York

Founded

2018

Growth & Insights
Headcount

6 month growth

13%

1 year growth

39%

2 year growth

78%
Simplify Jobs

Simplify's Take

What believers are saying

  • Altana.ai's recent $100M Series B funding round underscores strong investor confidence and provides ample resources for further innovation and growth.
  • The UK Government's multi-year contract with Altana.ai highlights the platform's credibility and potential for large-scale governmental applications.
  • Partnerships with companies like Dataminr and Chain.io enhance Altana.ai's capabilities in real-time event monitoring and global commerce integration, respectively.

What critics are saying

  • The complexity of integrating vast amounts of data from diverse sources could pose challenges in maintaining the accuracy and reliability of the Altana Atlas.
  • The competitive landscape in AI-driven supply chain management is intensifying, requiring continuous innovation to stay ahead.

What makes Altana AI unique

  • Altana.ai's Altana Atlas offers a unique, AI-powered dynamic map of the global supply chain, setting it apart from traditional supply chain management tools.
  • The platform's ability to integrate proprietary data and provide real-time collaboration ensures all stakeholders have access to the same information simultaneously, enhancing decision-making.
  • Altana.ai's focus on preventing supply chain disruptions and stopping the flow of products created by forced labor adds a strong ethical dimension to its value proposition.

Benefits

Comprehensive healthcare package

Paid parental leave of 3 months for the primary caregiver and 1 month for the secondary caregiver