Furniture Custom Quotes Representative

The Opportunity:

The Furniture Custom Quotes Representative role manages the custom furniture quoting and order entry processes which requires a deep understanding of furniture product development and manufacturing.

Responsibilities:

Custom Quotes

• Understand furniture product development and manufacturing, including specifications, capabilities, technicalities, and requirements 

• Communicate promptly and accurately with sellers and customers to understand their customization needs or to request additional information in order to quote the furniture item(s) properly 

• Communicate and follow up with multiple factories to obtain custom item details and pricing within a specific time frame/lead time

• Provide timely and formal custom quotes to customers and showroom and road sales representatives

• Must be proficient in Paint to visually configure and communicate ideas to customers, sellers and factories

Order Entry

• Review custom furniture orders in its entirety for missing information

• Provide customers and/or sellers with diagrams, appropriate forms and/or requests for missing information

• Periodically follow up for customer approvals to ensure quick order entry.

• Data entry for furniture orders, as well as any accompanying fabric orders

• Communicate to all appropriate parties once an order has been entered in system