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Full-Time

VP – New Business Development

Confirmed live in the last 24 hours

Trustpilot

Trustpilot

1,001-5,000 employees

Online platform for consumer reviews

Data & Analytics
Consumer Software

Senior, Expert

London, UK

Category
Business Development
Business & Strategy
Required Skills
Sales
Requirements
  • Significant experience in a strategy role with a commercial focus ideally within a scaling SaaS business
  • Previous experience with creating new and unique business opportunities rather than adding to what already exists.
  • Knowledge of integrating new functionality and features into user experience, open AI, international expansion and partnership opportunities
  • Proven ability to work cross-functionally to build relationships and influence across a broad range of stakeholders
  • A comprehensive analytical and strategic approach to sales
  • Ability to travel regularly to meet customers and attend industry events
Responsibilities
  • Driving “Zero to One” new business development, partnerships and M&A opportunities
  • Lead the end-to-end new business pitch process, from initial contact to contract negotiation
  • Oversee the development of our growth plan across short and long-term horizons
  • Shape new business and partnership deals to aid our expansion
  • Provide structure and process to the new business pitches, ensuring seamless coordination between internal teams and stakeholders
  • Execute the sales priorities in line with our commercial strategy including direct prospecting, conference attendance, roadshows, and campaigns
  • Establish GTM strategy, sales processes and key pitch materials including narrative and positioning to drive growth
  • Provide regular feedback to the Executive Leadership team and key stakeholders on market developments and opportunities

Trustpilot connects consumers with businesses by providing an online platform for customer reviews. It allows users to share their experiences and opinions about various products and services, helping others make informed purchasing decisions. The platform is accessible to everyone worldwide, serving both individual consumers and businesses. Trustpilot operates on a free model for consumers, while businesses can subscribe to paid services that offer features like analytics and review management tools. This subscription model is the main source of revenue for Trustpilot. The company emphasizes transparency and trust, maintaining the integrity of its reviews through measures like its Transparency Report. Overall, Trustpilot aims to enhance consumer decision-making and assist businesses in improving their offerings based on customer feedback.

Company Stage

Series E

Total Funding

$199.9M

Headquarters

Copenhagen, Denmark

Founded

2007

Growth & Insights
Headcount

6 month growth

6%

1 year growth

12%

2 year growth

17%
Simplify Jobs

Simplify's Take

What believers are saying

  • Trustpilot's recent leadership hires from Adobe and Prosus Group signal a strong focus on strategic growth and revenue optimization.
  • The removal of 3.3 million fake reviews in 2023 underscores Trustpilot's dedication to maintaining the integrity and trustworthiness of its platform.
  • Partnerships with companies like Concept Management Ltd and VizyPay highlight Trustpilot's reputation as a trusted platform for genuine customer feedback.

What critics are saying

  • The competitive landscape with players like Yelp and Google Reviews could limit Trustpilot's market share and growth potential.
  • Maintaining the authenticity of reviews is an ongoing challenge that could impact user trust if not managed effectively.

What makes Trustpilot unique

  • Trustpilot's commitment to transparency, exemplified by its Transparency Report, sets it apart in the crowded review platform market.
  • The platform's global reach and open access for both consumers and businesses make it a versatile tool for a wide range of users.
  • Trustpilot's subscription services for businesses, offering advanced analytics and review management tools, provide added value beyond basic review functionalities.

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