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All Accor

Global hotel management, franchising, loyalty program

Night Receptionist

Hotel Guest ServicesUpdated on Nov 11
Full-timePrague, CzechiaNo salary listedIn-person

About the Job

Requirements

  • Have a pleasant manner, strong communication skills, organizational ability, and a responsible approach.
  • Know how to use a computer; experience with Opera is an advantage.
  • Have active knowledge of Czech and English; an additional language is a plus.
  • Previous experience in the field is advantageous but not required, as training is provided.
  • Be willing to work as part of a team.

Responsibilities

  • Ensure the smooth operation of the reception desk.
  • Handle guest check-in and check-out.
  • Process reservations and use reservation systems.
  • Prepare reports.
  • Communicate with guests and handle their requests, wishes, and complaints.
  • Perform concierge duties, including recommending local cafés, bars, and views in Prague.

Desired Qualifications

  • Experience with Opera is advantageous.
  • Previous experience in the field is advantageous.
  • Knowledge of an additional language is a plus.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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