Technology Asset Governance Manager

Job Description

We are looking for a Technology Asset Governance Manager to join our Nordic CIO Office.

The Technology Asset Governance Manager is responsible for ensuring that technology asset information remains accurate, complete, reliable and fit for purpose throughout the asset lifecycle. You will own and maintain the asset database governance framework, translating policies and standards into effective processes, controls and data quality requirements to support operational, governance, risk and compliance needs.

You will oversee asset data quality, certification and facilitate or coordinate remediation of related governance and compliance issues. By maintaining relevant metrics, dashboards and KPIs, you will provide visibility into asset health and ensure reliable information is available to support activities such as incident response, patching, compliance monitoring, asset lifecycle management, and continuous improvement.

Working closely with stakeholders across the organization, you will continuously strengthen asset management processes and ways of working in alignment with ITIL and other recognized best practices.

Your team
You will be part of the Nordic CIO Office Team working from one of our Nordic offices with an option to work from home when required. You will be part of a fun and collaborative cross-functional team with extensive experience that is truly passionate about our work in securing Deloitte and our clients. We are currently a small team of 6 employees, spread across the Nordic countries. 

Qualifications

• Minimum of 3 years of relevant experience in IT Service Management (ITSM), ITIL Configuration Management, IT Asset Management (ITAM), application/service management, or technology governance.
• Degree in Information technology, Information systems or related areas. 
• Practical experience working with a CMDB or technology asset/application inventory, ideally ServiceNow.
• Experience establishing or operating data governance and data-quality controls, including ownership, mandatory attributes, validation, remediation and periodic reviews.
• Experience monitoring and improving data against measures such as completeness, correctness and compliance.
• Experience working across multiple stakeholder groups, for example application owners, service owners, infrastructure teams, security, risk, and platform teams.
• Experience turning policies or standards into practical controls, KPIs, dashboards and remediation activities. 
• ITIL 4 Foundation and/or relevant ServiceNow training or certifications.
• You write and speak English fluently.
• Experience working locally in one of the Nordic markets is a must.
   

Desirable experience

• Hands-on exposure to ServiceNow CMDB, including CMDB Health, CI classes/attributes, relationships, lifecycle management, identification/reconciliation and data certification/attestation.
• Knowledge of ServiceNow CSDM (Common Service Data Model).
• Experience with ServiceNow Discovery, Service Mapping or integrations/data feeds.
• Experience supporting audit, risk, compliance or technology assurance activities involving technology inventory/configuration information.
   

Interpersonal skills

• Stakeholder management - strong communication together with the ability to establish governance and influence stakeholders across technology teams and the business. 
• Analytical - strong data-analysis and problem-solving capability. Ability to identify trends, and comfortable working with dashboards, reports and large datasets.
• Proactive and collaborative - strong sense of responsibility and ownership, combined with the ability to take initiative and work effectively as part of a team.

Additional Information

At Deloitte, we are committed to helping our employees grow and develop throughout their career. We offer a range of on-the-job learning experiences, formal development programs at Deloitte University, and access to a personal coach to support you in identifying and utilizing your strengths. We also provide the necessary training and resources for you to obtain various certifications to further advance in your career. 

Our culture is built on collaboration and innovation. We value diverse perspectives and encourage our employees to think creatively to find the best solutions for our clients. We work hand-in-hand with our clients to understand their unique needs and to develop tailored solutions that drive growth and innovation. At Deloitte, you’ll have the chance to grow and succeed alongside like-minded professionals who share your passion.  

How to apply  
Your application should consist of an English CV and a cover letter. Please apply as soon as possible as we will review applications and interview candidates on an ongoing basis.

At Deloitte, we value different skills, perspectives, and experiences, as it enables us to effectively solve complex challenges for our clients. We encourage you to apply for the position if you believe your skills can contribute to our team´s success.

As a qualitative part of Deloitte's recruitment process, our final candidates undergo a background check, to increase awareness of our future employees, secure the working environment for our employees and meet regulatory requirements. The background check process is carried out in collaboration with To Find Out.https://tofindout.se/en/background-check/

We are looking forward to your application! 

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. We do not just aspire to make solutions. We wish to create an impact that makes a positive and crucial difference for the people around us, our clients and our society. Deloitte is where you’ll find unlimited opportunities to succeed and realize your full potential.