Industry Segment Manager

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

**This position is eligible to work from home anywhere in the United States**

Essential Functions:

• Leads, researches, and coordinates the strategyexecution,day-to-dayadministration and/or development of assigned program at enterprise level 

• Serves as the subject matter expert for assigned program, providing strategic direction across the business unit

• Develops comprehensive program strategies and implementation plans to ensure successful execution at the organizational level 

• Collaborates across functional teams, including line of business (LOB) leaders, actuarial, Loss Control, and claims teams to refine existing coverage offerings and design new coverage solutions for established programs

• Oversees the formulation of short- and long-term strategies and underwriting initiatives within the program, aligning with enterprise-wide objectives to drive business growth and profitability 

• Maintains primary responsibility for profit and loss management within the assigned program, developing and maintaining the program’s business plan to ensure financial stability and success 

• Establishes and communicates best practices and underwriting guidelines fostering consistency and excellence in underwriting operations 

• Conducts detailed analyses of premium and loss data, along with other key financial reports, on a monthly and quarterly basis to support sustainable and profitable growth 

• Proactively advises and collaborates with management, providing recommendations for strategic improvements to meet organizational goals and enhance underwriting outcomes 

• Drives innovation through the development of new product concepts, evaluation of existing offerings, and refinement of coverage language to optimize market competitiveness 

• Assesses the cost-benefit implications of market opportunities and product initiatives, recommending data-driven actions, including product enhancements, to strengthen the enterprise’s market position

• Evaluates complex underwriting risks and provides analysis and guidance to the specialty underwriting team in determining the acceptability of business  

• Assesses coverage, limits, and pricing on complex accounts and provides underwriters with authorizations on accounts above their authority 

• Provides leadership in the strategic research, administration, development, and continuous optimization of new business unit programs, ensuring alignment with organizational objectives and industry best practices

• Identifies market opportunities, analyzes competitive positioning, and develops program enhancements to drive sustainable growth and profitability.

• Leads efforts to refine underwriting frameworks, policy structures, and risk assessment methodologies to enhance the effectiveness and efficiency of business unit operations 

• Engages in extensive cross-functional collaboration with key stakeholders, including line of business (LOB) leaders, actuarial, Loss Control, and claims teams to facilitate the development of innovative programs that address emerging market demands and evolving risk profiles 

• Works closely with actuary teams to analyze key data trends, assess financial impact, and establish sound pricing strategies that optimize risk management while maintaining competitiveness.

• Provides strategic direction to claims teams to ensure alignment between coverage offerings and claims management practices, fostering consistency and operational excellence

• Acts as a key advisor to senior leadership, offering insights and recommendations to support enterprise-wide decision-making related to new program development and strategic growth initiatives

• Partners with and provides underwriting expertise to departments within the company, including organizing and assisting in preparation and teaching of underwriting workshops and seminars for underwriting teams 

• Acts as a speaker or instructor for internal training exercises or meetings, and provides input or prepares articles, white papers, and underwriting bulletins on complex issues 

• Reviews insurance publications and keeps current on issues by attending seminars and participating in formalized continuing education  

• Represents the Specialty Business unit and EMC on various committees and events as appropriate and approved 

• Partners with the Quality Assurance (QA) team to design, establish, and implement comprehensive internal auditing procedures, ensuring alignment with organizational standards and regulatory requirements 

• Engages in strategic collaboration with underwriting (UW) leadership to assess team performance, identify areas of strength and opportunities for improvement, and develop structured initiatives to drive meaningful change and enhance operational efficiency 

• Advanced, proven knowledge of countrywide underwriting techniques, terminology, policies, and forms in applicable business area

• Excellent underwriting judgment and decision-making skills 

• Strong knowledge of key performance indicators (KPIs) and ways to improve them​

• Advancedwritten and verbal communication skills, including presentation skills

• Ability to work effectively with others, as well as independently and possess demonstrated problem-solving abilities

• Strong computer knowledge, Internet and keyboarding skills 

• Strong ability to advise, partner, influence and effectively consult with diverse internal and external stakeholders, including senior leaders, executives, and project owners

• Strong ability to distill and communicate highly complex issues for technical and non-technical audiences

• Strong ability to translate technical ideas into more general terms for business customers

• Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving

The hiring salary range for this position will vary based on geographic location, falling within $109,818-$157,391; or $121,061- $173,534 range. A hiring range represents a subset of the full salary range.  The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs. 

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.