Full-Time
Staff DevOps Engineer
Fuel iX
Posted on 8/29/2025
WillowTree
1,001-5,000 employees
Mobile app development, design, strategy
Compensation Overview
CA$118.4k - CA$148k/yr
Toronto, ON, Canada + 1 more
More locations: Vancouver, BC, Canada
Remote
Work From Near (Hybrid) capacity based out of Vancouver, BC or Toronto, ON, or Work From Anywhere (Remote, CA) capacity.
 DevOps & Infrastructure (1) |
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- Extensive, deep experience in infrastructure engineering, with significant cloud platform expertise
- Deep technical knowledge of GCP and AWS cloud platforms
- One or more relevant certifications from Google or AWS
- Expert-level experience with infrastructure-as-code (Terraform, CloudFormation)
- Strong background in automation, CI/CD, and DevOps practices
- Experience designing and implementing large-scale distributed systems
- Expertise in container orchestration (Kubernetes) and microservices architecture
- Strong understanding of security best practices and compliance requirements
- Experience with monitoring, logging, and observability tools
- Excellent problem-solving and system design skills
- Strong written and verbal communication skills
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
- Architect and design scalable, secure, and efficient cloud infrastructure solutions
- Build, refine, and scale custom software solutions that power our operational infrastructure
- Drive technical decisions and establish infrastructure standards and best practices
- Provide technical leadership and mentorship through code reviews and architecture discussions
- Design and implement complex infrastructure automation solutions
- Lead critical infrastructure initiatives and proof-of-concept projects
- Collaborate with cross-functional teams to solve complex technical challenges
- Contribute to technical strategy and roadmap planning
- Research and evaluate new technologies for potential adoption
- Create and maintain technical documentation for infrastructure systems
- Design and implement infrastructure to support LLM-provider integrations
- Architect event-driven systems to support our AI-powered platform
- Optimize API management and security using tools like Apigee
- Experience with LLM-provider integrations (e.g., OpenAI, Google AI, Anthropic)
- Familiarity with API management platforms, particularly Apigee
- Strong background in designing and implementing event-driven architectures
- Experience with AI/ML infrastructure and MLOps
WillowTree helps brands build and grow mobile and digital products. The company guides clients from mobile strategy to launching and growing mobile apps, websites, OTT apps, and voice tech, all through an integrated team that covers strategy, product design, development, testing, launch, and growth. How it works: clients receive strategic guidance aligned with real-world costs and timelines, then WillowTree executes across the product lifecycle—from digital product strategy and design to end-to-end development and ongoing growth initiatives. How it differs: a senior, cross-disciplinary team that operates at the strategic level while delivering concrete, implementable plans and hands-on build work, and a portfolio that includes major Fortune 500 brands. What it aims to achieve: help clients realize the potential of evolving mobile technologies by delivering practical, scalable mobile and digital products that reach users and drive growth.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
N/A
Headquarters
Charlottesville, Virginia
Founded
2007
Simplify's Take
What believers are saying
- TELUS International acquisition in January 2023 adds global scale and AI expertise.
- Integrates ChatGPT into Vocable AAC app on September 28, 2023, advancing conversational AI.
- Grows to over 1,000 experts across 13 studios in US, Canada, Brazil, and Europe.
What critics are saying
- TELUS bureaucracy slows WillowTree's agile decisions, alienating specialized clients.
- Offshore rivals like Toptal undercut $150–$199/hr rates by 40–60%.
- Post-acquisition cultural clashes drive talent exodus to Huge Inc.
What makes WillowTree unique
- WillowTree bridges consumer UX with enterprise-grade mobile security for Fortune 500 brands.
- Leads in field solutions, loyalty programs, payments, and connected devices expertise.
- Acquired PoaTek in 2021 and Maark on September 15, 2021, expanding engineering capabilities.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Flexible Work Hours
Hybrid Work Options
Paid Vacation
Parental Leave
Employee Assistance Program (EAP)
Employee Share Purchase Plan
Company News
Brandi AI appoints Liam Darmody as vice president of customer success and go-to-market operations. PR Newswire Today at 3:15am PDT Experienced revenue and customer success leader to scale Brandi AI's growth and category leadership in AI visibility and Generative Engine Optimization (GEO) MCLEAN, Va., April 9, 2026 /PRNewswire/ - Brandi AI(TM), the industry's most comprehensive, intelligence-driven platform for enterprise AI visibility and Generative Engine Optimization (GEO), today announced the appointment of Liam Darmody as vice president of customer success and go-to-market operations. In this role, Darmody will lead customer success strategy, revenue operations and go-to-market execution as the company expands its position in the rapidly emerging Generative Engine Optimization (GEO) category. The appointment comes as organizations increasingly shift from traditional search strategies to AI-driven discovery, where visibility in generative engines and answer-based systems is becoming critical to brand performance. Brandi AI has established early leadership in this space, with a proprietary framework for generative engine optimization and recent recognition as a G2 High Performer in the Answer Engine Optimization (AEO) category. Brandi AI was also recognized as an Intellyx 2025 Digital Innovator for pioneering the discipline of Generative Engine Optimization (GEO). Darmody brings nearly 20 years of experience building and scaling customer success, revenue operations and go-to-market functions at high-growth technology companies. He has worked across industries including online commerce, real estate technology, technology consulting nd enterprise data, consistently driving measurable growth and customer retention. "Liam brings a powerful combination of customer-first thinking and operational rigor at exactly the right time for Brandi AI," said Leah Nurik, co-founder and CEO of Brandi AI. "As companies navigate the shift to AI-driven discovery and answer engines, his experience building scalable, high-impact customer success and go-to-market systems will help us translate our category leadership into measurable outcomes for customers." Prior to joining Brandi AI, Darmody held leadership roles at several prominent technology companies. At Homesnap, later acquired by CoStar Group, he helped drive 456% year-over-year direct sales revenue growth. At WillowTree, acquired by TELUS International, he built a recruitment marketing engine from the ground up. At AddThis, acquired by Oracle, he grew engaged enterprise accounts from zero to more than 600 while maintaining a 97% retention rate. Earlier in his career, he joined LivingSocial as employee No. 20 and helped scale the company into a global organization prior to its acquisition by Groupon. Darmody will focus on aligning Brandi AI's customer experience with its go-to-market strategy, ensuring customers can effectively navigate the shift to generative search and maximize their visibility across AI-driven platforms. "AI is fundamentally reshaping how people discover and engage with brands," said Darmody. "Brandi AI is at the forefront of defining how companies succeed in this new environment from Generative Engine Optimization to AI visibility more broadly. I'm excited to help scale a customer-centric organization that enables brands to adapt and win in this next era of search." About Brandi AI Brandi AI(TM) is the leading platform for enterprise AI visibility and Generative Engine Optimization (GEO). Built on a powerful intelligence layer, Brandi helps organizations stay visible as online discovery shifts from search engines to AI answer engines like ChatGPT, Google AI Overviews and Perplexity, revealing where brands stand in this new landscape. Brandi tracks the high-intent questions buyers ask AI and shows whether - and how - a brand is mentioned or cited in AI-generated answers. With this foundation, Brandi provides data-driven guidance and optimization tools to help marketers refine existing web content and create new AI-ready content designed to earn brand mentions and citations in AI answer engines. Used by Fortune 500s, global agencies and mid-market brands across B2C and B2B industries, Brandi supports CMOs and product marketers in defining category strategy and content, and PR, SEO, and digital marketing teams in driving visibility. For more information, visit mybrandi.ai. Follow Brandi AI on LinkedIn. SOURCE Brandi AI This is a paid placement. For further inquiries, please contact PR Newswire directly.
WillowTree was recognized as a notable provider in Forrester's The Innovation Consulting Services Landscape for Q1 2024.
CHARLOTTESVILLE, Va. , Sept. 28, 2023 /PRNewswire-PRWeb/ -- WillowTree, a leading digital experience consultancy, has launched its enhanced version of Vocable AAC with the revolutionary integration of OpenAI's ChatGPT.
English French. Développement des capacités existantes de conception, de production et de livraison de bout en bout
WillowTree, a market-leading digital product consultancy serving the world’s most admired brands, today announces its second acquisition of 2021 with its agreement to acquire Poatek, the leading privately-held Brazilian software engineering boutique.