Change Management Director

About the role

In this role, you will design and lead change management strategies that help law firms and corporate legal departments successfully adopt and scale their use of Syllo. You will work directly with strategic clients at all levels of their organization, and partner internally with Sales, Account Management, and Training to ensure transformation efforts are aligned with the broader client relationship and drive measurable adoption.

What you will do

• Design and execute enterprise-wide change management strategies: Address the people, process, and technology dimensions of adoption.
• Serve as a trusted advisor: Engage stakeholders at all levels of a client organization, from practicing attorneys and legal operations teams to General Counsel and C-suite executives.
• Partner on transformation: Collaborate with Sales and Account Management to identify transformation opportunities and support the change management components of the sales and renewal process.
• Drive enablement: Partner with the Training team to design and deliver enablement programs, communication plans, and adoption strategies.
• Develop readiness assessments: Create stakeholder maps and tailored communication plans that reflect each client's organizational structure and culture.
• Manage resistance: Identify sources of organizational resistance and design targeted interventions to drive adoption and long-term value realization.
• Lead in-person engagement: Travel to client sites (up to 50%) to lead workshops, training sessions, and executive briefings.
• Refine methodology: Continuously improve Syllo's change management playbooks based on client outcomes and industry best practices.

What you bring

• Relationship building: Demonstrated ability to build relationships and influence stakeholders at all levels of an organization, from end users to executive leadership.
• Cross-functional collaboration: Strong skills partnering across Sales, Account Management, and Training/Enablement functions.
• Communication and facilitation: Excellent communication, facilitation, and executive presence.
• Strategic mindset: Proven ability to lead transformation initiatives and think about change holistically.

Experience and qualifications

• 10+ years of experience in change management, organizational transformation, or a related discipline.
• Proven experience leading transformation initiatives within legal departments, law firms, or professional services organizations.
• JD or background at a Big Four consulting firm is a plus.
• Willingness and ability to travel up to 50% of the time.
• Qualified to work in and resident in the United States.
• Able to work in a remote environment.

Total rewards and benefits

At Syllo, we believe in taking care of our team so they can focus on building the future of legal tech.

Compensation: $180,000 - $210,000, depending on experience.

Benefits: Medical, dental, vision, and voluntary insurance options. Vacation, sick leave, and paid holidays. Access to benefit counselors and fitness class reimbursements.

Equal opportunity employer

We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide a fair and accessible hiring process. If you require accommodations during the application or interview stage, please let us know.

United States - Remote Pay Range 180000 - 210000 USD