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MML Hospitality

Runs restaurants, hotels and retail destinations

General Manager

Full-Time
No salary listed
Mid
Austin, TX, USA
In Person
Business & Strategy

About the job

Requirements
  • At least 3 years of progressive restaurant management experience.
  • Experience managing a high-volume, fast-paced restaurant, bar, beer garden, or hospitality operation.
  • Strong knowledge of restaurant operations, front-of-house operations, and team management.
  • Experience managing budgets, labor costs, cost of goods sold, forecasting, and profit-and-loss performance.
  • Experience recruiting, training, coaching, and developing restaurant teams.
  • Ability to lead through a hands-on and highly visible management approach.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as required by the business.
  • Experience with restaurant point-of-sale, scheduling, labor management, and reporting systems.
  • English fluency is required.
  • Ability to perform the essential functions of restaurant management, including standing and walking for extended periods, communicating with guests and employees, reaching, bending, and other physical activities associated with restaurant operations; occasional lifting or moving of up to 50 pounds may be required.
Responsibilities
  • Oversee all day-to-day restaurant operations at Easy Tiger South Lamar.
  • Lead, coach, and develop restaurant managers and hourly team members.
  • Recruit, interview, hire, onboard, train, and retain high-performing employees.
  • Create a positive, professional, and accountable workplace culture.
  • Maintain a strong presence on the restaurant floor and support the team during service.
  • Ensure a consistent and high-quality guest experience.
  • Manage restaurant financial performance, including sales, labor costs, cost of goods sold, operating expenses, budgets, and profitability.
  • Review profit-and-loss statements and operational reporting to identify opportunities and improve restaurant performance.
  • Manage labor scheduling and staffing levels based on business needs.
  • Establish clear performance expectations for managers and hourly employees.
  • Partner with culinary leadership to maintain strong communication and coordination between front-of-house and back-of-house teams.
  • Maintain standards for food quality, beverage service, hospitality, cleanliness, organization, and facility maintenance.
  • Build relationships with regular guests and the South Lamar and Austin communities.
  • Support restaurant events, programming, marketing initiatives, and other efforts designed to increase traffic and sales.
  • Ensure compliance with company policies and applicable health, safety, labor, and alcohol regulations.
  • Partner with MML Hospitality leadership and support departments on financial goals, people initiatives, marketing, operations, and restaurant strategy.
Desired Qualifications
  • General Manager, Assistant General Manager, or senior restaurant management experience is preferred.
  • Experience with Toast, 7shifts, Avero, or similar platforms is a plus.
  • Spanish fluency is a plus.

About the company

MML Hospitality develops and operates restaurants, hotels and retail destinations with individual food, service and design concepts. Its restaurant portfolio covers barbecue, seafood, neighborhood cafes and other dining formats, while its hotel projects extend the group into lodging and guest services. Alongside these properties, the company runs shops and offers catering and private events for customers planning celebrations or business gatherings. Its operations bring culinary, creative and hospitality work together across a collection of separately branded venues. Founded in 2009, MML Hospitality is headquartered in Austin, Texas, United States.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Austin, TX

Founded

2009

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Simplify's Take

What believers are saying

  • Beverage development: the assistant general manager posting includes beverage education reimbursement.
  • Launch support: the Aspen hotel manager receives home-office resources while leading the property opening.
  • Combined bookings: hotel event sales prioritize business that optimizes both event revenue and guest-room revenue.

What critics are saying

  • Irregular hours: catering event producers need availability for evenings, weekends and holidays.
  • Office requirement: the graphic designer role is full time and in office.
  • Opening accountability: the Aspen manager owns pre-opening strategy, budgets, labor costs and ongoing hotel operations.

What makes MML Hospitality unique

  • Internal brand studio: graphic designers build menus, signage, uniforms and collateral across distinct hospitality brands.
  • Historic hotel format: Hotel Saint Vincent combines 75 rooms with an 1861 New Orleans landmark building.
  • Catering reach: the group offers restaurant-based catering services in Texas and Aspen, Colorado.

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