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Okta

Secures digital identities for people and software

Senior SMB Customer Account Executive

Account ManagementPosted on Nov 13
Full-timeIn-person

About the Job

Requirements

  • At least 1 year of B2B closing sales experience, or at least 18 months of experience in a Sales Development role prospecting and qualifying new leads.
  • A proven track record of success selling to small and medium-sized businesses.
  • Strong verbal and written communication skills.
  • Experience building relationships with existing customers to develop add-on or incremental business.
  • Experience developing account strategies with existing customers.
  • Experience using a sales framework such as MEDDICC, Challenger, or Sandler; Okta uses MEDDPICC.
  • An understanding of selling in partnership with the channel ecosystem.
  • Demonstrated experience collaborating effectively within the go-to-market ecosystem, including account executives, sales development representatives, sales engineers, relationship managers, customer success managers, and partners.
  • Located near an Okta office hub or within the region.
  • Willingness to travel to customers, events, and team offsites.

Responsibilities

  • Develop and maintain strong relationships with existing customers to understand their evolving needs and business challenges.
  • Develop and execute an assigned quota and territory plan for the current customer base by closing upsell, cross-sell, and connected renewal opportunities.
  • Collaborate with product and technical teams to customize solutions that meet customer requirements.
  • Demonstrate the value of additional software features or services to customers through presentations.
  • Facilitate customer onboarding to newly sold products and process sales orders.
  • Monitor customer satisfaction and promptly address concerns or issues.
  • Report on sales achievement and forecasts.
  • Collaborate with the new business team to support customer success.

Desired Qualifications

  • Prior experience managing a territory-based quota.
  • Demonstrated sales experience with SaaS or cloud products and services.
  • Involvement in IT or security sales.
  • Confident presentation skills and the ability to run demonstrations for C-level executives and other decision-makers.
  • A Bachelor of Science or Bachelor of Arts degree.

About the Company

Okta

Secures digital identities for people and software

Okta builds cloud identity software that controls how employees, customers, and automated systems access applications and company resources. Its single sign-on product lets people use one login across their work tools, while passwordless sign-in and additional identity checks protect accounts from stolen credentials. Administrators use its directory, access policies, and lifecycle tools to grant permissions when someone joins an organization and remove them when they leave. Organizations pay subscriptions based on the products they use and the identities they manage, with support included. Okta was founded in 2009 and is headquartered in San Francisco, California, United States.

Company size
5,001-10,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2009

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