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JP Morgan Chase

Runs a consumer bank and an investment bank

AI Transformation Lead Technical Program Manager

Program ManagementConfirmed live in the last 24 hours
Full-timeJersey City, NJ, USA$147.3k - $200kIn-person

About the Job

Requirements

  • At least 5 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
  • Ability to lead delivery across multiple teams and stakeholder groups, including complex planning, dependency management, and executive-level communication.
  • Strategic and analytical capability to define success measures, assess performance, identify improvement opportunities, and drive data-driven metrics such as OKRs/KPIs and delivery health indicators.
  • Governance and controls orientation, including risk/issue management, documentation rigor, and operating committee/steering engagement.
  • Ability to deliver adoption and change outcomes, including communications, readiness, training coordination, and benefits tracking, as part of sustained transformation.
  • Facilitation and stakeholder management skills, including driving alignment, negotiating trade-offs, and presenting clear recommendations to senior leaders.
  • Fluency across Agile, Scrum, Kanban, and Waterfall delivery methodologies and tools, with judgment to apply the right approach for each initiative.
  • Adaptability and structured problem-solving in fast-paced, ambiguous environments.
  • Technical fluency across modern platforms and digital tools to partner effectively with architecture and engineering teams.
  • Prior experience championing AI fluency and adoption of agentic capabilities, including identifying and delivering tools and opportunities to embed AI-assisted workflows into program execution in partnership with product, engineering, and control stakeholders.
  • AI fluency and intellectual curiosity, including the ability to evaluate and apply agentic tools to improve delivery execution and transparency while balancing governance and risk.

Responsibilities

  • Own end-to-end delivery of a complex, multi-year transformation, translating Operating Committee priorities into problem statements, target outcomes, milestones, and measurable success metrics.
  • Lead governance and executive operating cadence, including OKRs/KPIs, executive steering materials, RAID, dependency management, delivery health reporting, and decision/approval forums.
  • Create and maintain integrated program plans across teams and vendors, including sequencing, resourcing inputs, requirements/feature tracking, milestones, and cutover/rollout planning.
  • Drive cross-functional alignment with engineering, architecture, product, HR, and key stakeholders to clarify scope, value case, dependencies, and trade-offs; maintain accountability across workstreams and remove blockers.
  • Enable change management, adoption, and benefits realization with HR and change stakeholders through communications, training approaches, readiness tracking, and measurement of realized outcomes.
  • Manage risks, issues, and dependencies by surfacing concerns early, driving mitigation plans, and executing escalation paths with options and recommendations.
  • Deliver executive-ready narratives and insights, using synthesis and data visualization to communicate progress, risks, trade-offs, required decisions, and recommendations.
  • Facilitate workshops and decision forums to build shared understanding, resolve ambiguity, and maintain momentum across HR and Technology leadership.
  • Strengthen delivery discipline and continuous improvement by applying modern delivery practices and helping teams adapt operating rhythms, metrics, and ways of working.
  • Champion AI fluency and responsible adoption of agentic capabilities by identifying and delivering opportunities to embed AI-assisted workflows into program execution, in partnership with product, engineering, and control stakeholders.
  • Lead experimentation and learning loops through lightweight pilots with defined success measures, capture lessons learned, and scale effective approaches with appropriate governance and risk management.

Desired Qualifications

  • Experience supporting programs spanning HR and Technology or employee platforms.
  • Certifications in Agile/Scrum, PMP, Lean, or Prosci/change management.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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