About Rocket Lawyer
We believe everyone deserves access to affordable and simple legal services.
Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America, South America, and Europe, Rocket Lawyer has helped over 25 million people create over 50 million legal documents, and get their legal questions answered.
We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history, to capture audiences worldwide. We are expanding our team to take on this challenge!
About The Role
We are looking for a quality advocate that is passionate about delivering delightful and reliable customer experiences. The content engineering team plays a key role in delivering relevant high-quality legal content and solutions to individuals and small businesses with various legal needs. As the team’s dedicated quality leader, you will actively participate in the requirements definition, design test strategies, and lead your cross-functional team to achieve engineering excellence through the application of testing best practices and processes.
You might be a great fit if:
- You are passionate about quality, engineering excellence, and developer productivity.
- You are often sought out as a domain expert and being the voice of the customer for your product.
- You enjoy complex problem solving and proactively identify gaps and edge cases that break the design early in the development life cycle.
- You have high standards for product quality and engineering practices and you coach and challenge others to continually improve.
- You are constantly looking for ways to automate repetitive manual tasks.
- You love to collaborate and lead cross-functional efforts.
- You find creative ways to break things and identify potential problems early in the process.
- You seek out better ways of doing things and evangelize best practices across the broader organization.
Day-to-Day Responsibilities
- Participate in requirements analysis, identifying gaps
- Participate in design review, lead test planning and making suggestions to improve testability, performance, reliability, and usability
- Design test scripts and testable user journeys that developers can use to test their own code
- Create and contribute to tools that enable developers to test their own code
- Review code to determine what features need better test coverage
- Coordinate crowd-sourced exploratory testing and bug bashes
- Establish production monitoring for product
- Support quality assessment with documented test results and metrics
- Facilitate successful releases by communicating with stakeholders and supporting functions when necessary
- Investigate issues in production, participate in root cause analysis, and ensure that additional tests are added to prevent recurrences.
Qualifications
- Bachelor’s degree in software engineering, computer science, STEM, or related field
- 3+ yrs of experience as a test engineer in an agile environment
- 1+ years of of programming experience as a software engineer, software automation engineer, technical quality engineer, or related field
- Understanding of the functional aspects of web and RESTful applications, e.g., browser cookies, URLs and HTTP methods
- Working knowledge of basic SQL to fetch and verify data from database
- Hands on experience with test tools, frameworks, and platforms such as Selenium, Cucumber, Rest Assured, Cypress/TestCafe/Playwright, Appium, Cross Browser Testing, SauceLabs, Browserstack, JMeter, Blazemeter, Flood.io etc.
- Hands on experience with API testing tools such as Postman, Insomnia, Swagger
- Hands on experience with CI tools (e.g. Jenkins, CircleCI, TravisCI), bug tracking tools (e.g. JIRA), git based source control (e.g. GitHub, Gitlab, Bitbucket), IDEs (e.g. IntelliJ, Eclipse, VSCode), test case management tools (e.g. QTP, TestRail).
- Strong interest in transitioning to DevOps is a bonus.
Benefits & Perks
- Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
- Unlimited PTO
- Competitive salary packages
- Life insurance
- Disability benefits
- Supplemental Optional Life Insurance Benefits
- FSA Options Optional
- HSA with Company Match
- 401k program with Company Match
- Fertility Assistance and Planning options
- Gympass & Classpass fitness platforms
- Comprehensive Pet Insurance options
- Financial Wellbeing & Student Loan Program access
- Access to additional Mental Health & Wellbeing resources
- Pre-tax Commuter/Transit Benefits
- Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates
Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses.
All your information will be kept confidential according to EEO guidelines.
