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Datamark

BPO and contact center services provider

French Language Interpreter

Translation & InterpretationUpdated on Nov 12
Full-timeRemote in India₹700k - ₹788k

About the Job

Requirements

  • Highly fluent in spoken French and English, with a strong command of both languages and excellent comprehension.
  • Excellent verbal and interpersonal communication skills.
  • Ability to listen carefully and accurately interpret spoken information.
  • Flexibility to work rotational shifts, including night shifts, five days per week with two days off.

Responsibilities

  • Listen to and accurately interpret conversations between customers or clients speaking different languages, such as English and French, in real time.
  • Ensure interpretations are clear, precise, and culturally appropriate while maintaining the original message's intent and tone.
  • Follow standard operating procedures and organizational guidelines for the interpretation process.
  • Meet or exceed the role's quality, productivity, and compliance goals.
  • Stay informed of and implement client updates, process changes, and policy enhancements communicated by leadership.
  • Maintain confidentiality and professionalism when handling sensitive or private information.
  • Participate in training, coaching, and quality calibration sessions as required.

Desired Qualifications

  • French-language certification, or experience as a French language trainer, French language associate, or customer support professional with French-language experience.

About the Company

Datamark

BPO and contact center services provider

DATAMARK provides business process outsourcing and contact center services for large enterprises, including Fortune 500 firms and government agencies. It handles front-office work like omnichannel, multilingual customer care and technical support, plus back-office tasks such as digital mailroom, data capture, document processing, and finance/accounting support, operating 24/7 from centers in the US, Mexico, and India. It differentiates itself with long client relationships, a global delivery network that includes nearshore and offshore options, and proprietary tools like DataScribe that transcribe and summarize calls to boost agent productivity, all guided by Lean Six Sigma process improvements. Its goal is to help clients cut costs, streamline operations, and achieve scalable, reliable, multilingual support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
El Paso, TX
Founded
Not listed

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