Foot Locker

Retailer of athletic footwear and apparel

Shift Leader

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeGlasgow, UK£10 - £14.12 /hrIn-person

About the Job

Requirements

At least 1 year of retail supervisor experience.
At least 2 years of retail experience.
Be confident and comfortable engaging customers to deliver an elevated experience.
Initiate completion of tasks or activities without necessary supervision.
Have flexible availability, including nights, weekends, and holidays.

Responsibilities

Inspire and motivate the team to drive sales that deliver exceptional customer service.
Ensure high levels of customer satisfaction by being knowledgeable about all products offered and teaming up with co-workers to provide excellent sales service.
Deliver sales, customer experience, merchandising, visual, and operational expectations.
Maintain personal and productivity goals.
Uphold the quality and productivity of every aspect of the store.
Act as a partner between customers, sales associates, the Assistant Manager, and the Store Manager.
Learn and share expertise about products and trends to fit customers’ needs.
Maintain awareness of product knowledge and current or upcoming product trends.
Contribute to a positive and inclusive work environment.

Overview

You get it. It is all about the in-store Customer experience. You love to talk about athletic sneakers and apparel as much as you love to collect them. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent.

Qualifications

At least 1 year of retail supervisor experience
At least 2 years of retail experience
Confident and comfortable engaging customers to deliver an elevated experience
Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
Initiates completion of tasks or activities without necessary supervision
Flexible availability – including nights, weekends, and holidays

Responsibilities

Inspire, and motivate your team to drive sales that deliver exceptional customer service
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Delivering sales, customer experience, merchandising, visual, and operational expectations
Maintaining personal and productivity goals
Uphold the quality and productivity of every aspect of your store
Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
Ability to learn and share expertise of products and trends to fit customer’s needs
Maintains an awareness of all product knowledge, and current or upcoming product / trends
Contributes to a positive and inclusive work environment

Benefits

From: £10.00 - £14.12 per hour
28 days holiday – plus an extra day per year for the first 5 years!
Associate discount of between 30 – 50%
WellHub - Daily Wellbeing options for Employees
Employee Assistance Program – Retail Trust
Company Sick Pay scheme
Head Office Internships
Striper Ambassador Programme
Development Opportunities

Address

Glasgow Fort, Un11b
City

Glasgow
Postal Code

G34--9DL

About the Company

Foot Locker

Retailer of athletic footwear and apparel

Foot Locker operates as a global retailer of athletic footwear and apparel, partnering with top brands like Nike, Adidas, and Puma to offer a wide selection of sneakers and sportswear. Its business combines extensive brick-and-mortar stores in high-traffic malls and urban areas with an e-commerce site, Footlocker.com, enabling direct-to-consumer sales worldwide including North America, Europe, and Asia. Customers access premium and exclusive products through both in-store and online channels, with a focus on sneaker culture and fashion-conscious buyers. What sets Foot Locker apart is its strong brand partnerships, curated product mix, and omnichannel approach that emphasizes limited releases and exclusive drops to attract and retain customers. The company aims to grow its direct-to-consumer business, expand its global footprint, and maintain a leading position in athletic footwear and apparel by delivering a reliable shopping experience and access to sought-after products.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: New York City, New York
Founded: 1974

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