Inside Sales Representative

Job Description

Smiths Detection is seeking an Inside Sales Representative to support the growth of our Urban Security business. This role will serve as an early point of contact for prospective customers, helping them understand their security screening needs, identify appropriate Smiths Detection solutions, and progress qualified opportunities toward the field sales organization.

The role will also partner closely with Regional Sales Managers to support targeted outbound prospecting and account development.

Responsibilities

Essential functions:

• Manage inbound inquiries by responding promptly, qualifying opportunities, and connecting prospects with the appropriate Smiths Detection solutions and sales resources.
• Engage early-stage prospects to understand their security requirements, applications, budget, timing, and decision process.
• Guide prospects through discovery and help identify the X-ray and security screening products best suited to their needs.
• Qualify and develop opportunities before transitioning appropriate opportunities to Regional Sales Managers.
• Support outbound prospecting into targeted accounts in partnership with Regional Sales Managers, including research, outreach, qualification, and meeting generation.
• Maintain accurate CRM activity and opportunity information, ensuring prospect interactions and next steps are documented.
• Collaborate with Sales, Marketing, Product Management, and other internal teams to provide a responsive and informed customer experience.
• Help develop repeatable processes and best practices for inbound lead management, qualification, and inside sales.

Qualifications

OTHER JOB REQUIREMENTS

• 2+ years of experience in inside sales, business development, lead qualification, or a related commercial role.
• Strong communication and discovery skills with the ability to engage customers and understand their business needs.
• Ability to learn and effectively communicate technical products and solutions.
• Strong organization, follow-through, and CRM discipline.
• Comfortable conducting both inbound and outbound prospecting.
• Experience in security, technology, industrial equipment, or B2B sales is preferred

Additional Information

We offer…

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity PostersIf you’d like to view a copy of the company’s affirmative action plan or policy statement, please email [email protected].

The total compensation for this position ranges from $68,314 - $81,977/yr (Salary to be determined by the education, experience, knowledge, skills, & abilities of the applicant and the alignment with the internal team & market data). This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. The comprehensive benefits package includes medical, dental & vision insurance; 401(k) with company match; paid time off; and other benefits. For details, please visit the Rewards & Benefits tab on our main careers page at Careers | Smiths Detection.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected]or call toll-free 877-703-1029. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Smiths Detection, Inc. participates in the Electronic Employment Verification Program.

All qualified applicants will receive equal consideration for employment based solely on their skills, experience, and ability to perform the job. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable law.

We value professionalism, integrity, and respect in our workplace, and we strive to maintain an environment where every employee can contribute effectively to our mission.

At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.