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American Consumer Credit Counseling

Nonprofit credit counseling and debt management agency

Head of Marketing & Partnerships

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeAuburndale, Newton, MA, USA

About the Job

Requirements

  • At least 15 years of progressive marketing leadership experience, including direct ownership of paid media budgets and performance or lead-generation marketing.
  • Proven experience building or scaling a marketing function, ideally in an early-stage or high-growth environment; experience maintaining an existing team alone is not sufficient.
  • Deep hands-on fluency in search engine optimization, search engine marketing or paid search, and conversion optimization; the role requires technical credibility as well as strategy-setting.
  • Experience managing marketing budgets with clear return-on-investment and customer-acquisition-cost accountability.
  • Strong written and verbal communication skills, with experience presenting to executive leadership and/or a board.

Responsibilities

  • Own the company's overall marketing strategy across search engine optimization, paid media, content, creative, email/customer relationship management, and audience development, with direct accountability for qualified lead volume and cost per lead.
  • Build and scale the flagship digital platform from a content site into a destination with recurring engagement, informed by a broader consumer financial-wellness journey from financial stress through wealth building.
  • Set and manage the paid media budget, with attention to acquisition cost, conversion, and return on investment.
  • Lead technical and content investment to build organic search visibility and AI-driven search presence.
  • Hire, structure, and lead the marketing organization across search engine optimization, paid media, content, creative, analytics, and marketing technology as the company scales.
  • Establish marketing operating rhythms, reporting, and key performance indicators from scratch, suited to an early-stage company.
  • Lead, guide, and direct the Business Development function, since lead quality and volume directly drive company revenue.
  • Own the company's brand identity and voice across its digital platform.
  • Build a content and publishing strategy spanning articles, video, and other formats, aimed at search visibility and audience trust.
  • Evaluate and manage third-party technology and platform partnerships, such as personalization and financial-wellness tools, that extend the consumer experience.

Desired Qualifications

  • Experience in consumer finance, fintech, or a regulated consumer-facing industry.
  • Familiarity with content publishing or media businesses in addition to pure performance marketing.
  • Experience evaluating and integrating third-party marketing technology or personalization platforms.

About the Company

American Consumer Credit Counseling

Nonprofit credit counseling and debt management agency

American Consumer Credit Counseling is a nonprofit agency that works with individuals and families across the United States to manage debt and build financial skills. Its certified counselors review income, expenses, and credit card balances to develop budgets and assess repayment options by phone and online. Clients in its debt management program make one monthly payment that the agency distributes to participating creditors, with enrollment and monthly fees that may be reduced or waived. It also runs housing and bankruptcy counseling alongside financial education programs and resources. Founded in 1991, it is headquartered in Auburndale, Massachusetts.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Auburndale, FL
Founded
1991

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