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Services for the Underserved

Offers services to underserved New Yorkers

Program Director

Case Management & AdvocacyPosted on Nov 5
Full-timeNew York, NY, USA$80k - $85.3k /yrIn-person

About the Job

Requirements

  • Familiarity with federal, state, and local laws and regulations applicable to community residence programs and agency policies.
  • A Master's degree is required.
  • Three to five years of supervisory experience are required.
  • Experience working with HIV/AIDS populations and mental health is required.
  • Ability to work flexible shifts, including assigned weekends.

Responsibilities

  • Provide supervision of all program staff regarding case management to ensure quality care for residents with mental health diagnoses, HIV/AIDS, and histories of substance use.
  • Directly supervise all program staff regarding case management.
  • Develop and implement individual client service plans in conjunction with clinical staff, the counseling team, and clients.
  • Ensure that client contracts reflect service-plan goals and assist counselors in developing intervention goals and activities supporting the service plan.
  • Coordinate the annual functional assessment review for each client and submit reports and recommendations to the Utilization Review Committee.
  • Maintain contact with other service agencies and ensure client placement for treatment and program activities, which may include volunteer job placement.
  • Coordinate with the Intake Coordinator to orient new residents and transition them into the program.
  • Participate in discharge planning.
  • Provide emergency and relief coverage as necessary.
  • Represent the agency with community groups and agencies when required.
  • Prepare reports for the Assistant Deputy Director of Mental Health Services and Executive Director, including problems and proposals for changes to policies or program design.
  • Conduct supervisory meetings with all staff and maintain documentation of those meetings.
  • Perform other assigned duties, including addressing problems and proposing changes to policies or program design.

Desired Qualifications

  • Bilingual English/Spanish speaking is preferred.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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