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AIA Group

Pan-Asian life insurance provider

Telemedicine Admin Associate

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeMakati, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Responsibilities

  • Provide assistance to patients regarding telemedicine-related inquiries and concerns.
  • Contact patients via email or phone to address scheduling matters.
  • Issue Letters of Authorization to patients as required.
  • Troubleshoot and resolve basic telemedicine platform and connectivity issues.
  • Coordinate consultation schedules and facilitate communication between patients and doctors.
  • Manage and organize daily consultation schedules for assigned physicians to ensure timely and efficient operations.
  • Prepare and consolidate consultation summary data for daily or periodic accomplishment reports.
  • Serve as a liaison between doctors and MediCard to support smooth coordination and information flow.
  • Perform other administrative and operational tasks as assigned from time to time.

About the Company

AIA Group

Pan-Asian life insurance provider

AIA Group provides life insurance and related financial protection across Asia. It sells life insurance, protection, and long-term savings products to individuals and groups, paying benefits and claims when needed. It differentiates itself with a pan-Asian footprint across 18 markets, long-standing customer and agent relationships, and a strong focus on environmental, social, and governance practices. Its goal is to be a leader in ESG while helping millions live Healthier, Longer, Better Lives and creating long-term value for stakeholders.

Company size
10,001+
Company stage
Not listed
Total funding
$618.7M
Headquarters
Central and Western District, Hong Kong
Founded
Not listed

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