Full-Time

IT Client Endpoint Senior Engineer

Posted on 8/26/2024

Xylem

Xylem

10,001+ employees

Water technology solutions for sustainability

Data & Analytics
Industrial & Manufacturing
Energy

Mid

Charlotte, NC, USA + 2 more

More locations: Holland, MI, USA | Pittsburgh, PA, USA

Hybrid role requiring in-office presence.

Category
Cybersecurity
IT Support
System Administration
IT & Security
Required Skills
Management
Requirements
  • Bachelor’s degree in Computer Science or equivalent experience
  • 3 - 5 years’ experience in managing large scale, global endpoint deployments
  • 3 - 5 years’ experience with Altiris, Big Fix, SCCM and/or other software distribution tools
  • 3-5 years’ experience with Active Directory and Group Policies
  • 3-5 years’ experience with imaging tools (i.e. ghost imaging, etc.)
  • Experience with workspace management solutions (i.e., XenMobile, workspace one, etc.)
  • Experience with managing a global workstation image and endpoint management team.
  • Experience being a part of a global team with remote management.
Responsibilities
  • Maintain global standard images for desktops and laptops (24,000+) using MECM, Intune, Autopilot, or similar tools, research alternatives and work with management team on enhancements, resolutions, security projects and other initiatives.
  • Manage deployment and inventory of end-user devices; oversee software distribution for desktops for both global and regional locations; develop testing platforms and procedures in support of production releases.
  • Review and test new software requests for installation, document integration and plan deployment.
  • Lead and manage deployment of software, associated deployment tools and definitive software library.
  • Lead and provide the implementation and support of Citrix-based systems; develop and enhance remote access computing solutions consistent with standards.
  • Manage the day-to-day operations; address escalations; coordinate with appropriate teams, departments, and vendors.
  • Act as senior level technical support for all issues escalated from Level 1 and Level 2, identifying, isolating, and resolving escalated issues.
  • Develop and document standards related to package creation, patching and infrastructure.
  • Create queries and reports to support business functions and audit requests.
  • Responsible for oversight of policy updates; patch management; software and hardware standards.
  • Administration and distribution of Xylem´s standard software targeting all endpoints within Xylem.
  • Sustaining Xylem´s endpoint-baseline to make sure all endpoints have the necessary configuration applied and software installed.
  • Administer and deliver remote control solution used primarily by the IT-community to provide support remotely.
  • Collecting hardware and software inventory from all endpoints and present relevant data both on a global and regional basis.
  • Develop, implement, and maintain the infrastructure, solutions and tools used for managing and protecting Xylem´s endpoint environment.
  • Support Cybersecurity by deploying the Security Baseline.
  • Work within established security guidelines provided by Cybersecurity.
  • Administration and distribution of security updates to Xylem´s endpoints.
  • Provide 3rd level support and assistance for broader endpoint issues and for the solutions and services we provide to the IT-community primarily.
  • Participate in projects related to the endpoint environment.
  • Work with Senior Leadership to develop and implement strategic roadmaps.

Xylem focuses on developing solutions for global water challenges through smart technology. The company provides products and services that ensure water security and sustainability, catering to municipalities, industrial companies, and agricultural businesses. Xylem's offerings include advanced water pumps, treatment systems, and analytical instruments, as well as hydrographic software through its HYPACK brand, which is used by over 10,000 users in more than 140 countries for managing water bodies. Unlike many competitors, Xylem combines both hardware and software solutions, allowing for efficient water resource management and improved water quality. The company's goal is to address environmental concerns while meeting the demand for eco-friendly solutions in the water sector.

Company Stage

IPO

Total Funding

$356.2K

Headquarters

Washington, District of Columbia

Founded

2011

Growth & Insights
Headcount

6 month growth

148%

1 year growth

148%

2 year growth

148%
Simplify Jobs

Simplify's Take

What believers are saying

  • Xylem's acquisition of Idrica enhances its intelligent water utility solutions.
  • Growing atmospheric water harvesting technology offers new product opportunities for Xylem.
  • AI integration in water treatment can improve Xylem's system efficiency and maintenance.

What critics are saying

  • Emerging startups pose a threat with innovative, cost-effective water solutions.
  • Rising raw material costs may impact Xylem's profit margins.
  • Global semiconductor shortage could disrupt Xylem's smart system production.

What makes Xylem unique

  • Xylem offers both hardware and software solutions for comprehensive water management.
  • The company specializes in smart technology for water security and sustainability.
  • Xylem's HYPACK brand provides essential hydrographic and dredging software globally.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.

Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.

Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

INACTIVE