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Full-Time

Technical writer

Contract

Posted on 6/27/2024

Writer

Writer

501-1,000 employees

Enterprise AI platform transforming business functions

AI & Machine Learning

Mid

Remote in USA

Category
Technical Writing
Content & Writing
Required Skills
Communications
Requirements
  • Bachelor’s degree in relevant technical field
  • 2-4 years’ industry experience as an effective technical writer
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills
  • Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
  • Proficient in Microsoft Office Suite, Adobe Acrobat, and other documentation tools
Responsibilities
  • Develop comprehensive documentation that meets organizational standards
  • Write user-friendly content that meets the needs of the target audience
  • Evaluate current content and develop innovative approaches for improvement
  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
  • Maintain a comprehensive library of technical terminology and documentation
  • Analyze documents to maintain continuity of style of content
  • Manage updates and revisions to technical literature

Joining this enterprise generative AI platform means you'll be at the forefront of integrating LLMs, NLP, and machine learning to revolutionize work processes across numerous business sectors. The firm's commitment to transparency and compliance—mirrored in its adherence to SOC 2 Type II, GDPR, HIPAA, and PCI—provides a secure environment that appeals to top companies like Intuit and Spotify. Crafted for those passionate about leveraging cutting-edge technology while ensuring security and privacy, this company offers a compelling blend of innovation and responsibility.

Company Stage

Series B

Total Funding

$126M

Headquarters

San Francisco, California

Founded

2020

Growth & Insights
Headcount

6 month growth

115%

1 year growth

279%

2 year growth

400%
INACTIVE