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All Accor

Global hotel management, franchising, loyalty program

Hydrotherapist Extra

Full-Time
No salary listed
Entry
Biarritz, France
In Person
Personal Care & StylingMassage & Bodywork

About the job

Requirements
  • CQP Hydrotherapist or an equivalent qualification.
  • Maintain a team-oriented and proactive approach.
  • Provide a welcoming and service-oriented customer experience.
  • Maintain the work environment appropriately.
  • Respect the institute's property and safety requirements.
  • Work efficiently and quickly.
  • Report information to management.
Responsibilities
  • Provide the institute's thalassotherapy treatments in accordance with the brand's established care standards and protocols.
  • Contribute to the smooth running of the customer's stay through professional and interpersonal skills.
  • Work continuously to ensure customer satisfaction.
  • Inform customers about the operation and organization of the facilities, the treatment process, and its benefits.
  • Ensure comprehensive customer care throughout the customer's stay at the institute.
  • Anticipate schedule changes resulting from delays or cancellations.
  • Advise customers on services and activities available on site and on the region's cultural and tourist environment.
  • Provide thalassotherapy treatments while respecting treatment protocols, schedules, and treatment durations.
  • Ensure that equipment and installations function properly and report malfunctions to the institute manager or technical department.
  • Follow the cleanliness procedures applicable to the role.
  • Report customer complaints and malfunctions to management.
  • Participate in care-team and department meetings.
  • Manage and monitor stocks of materials and products required for the activity.
  • Organize and maintain the treatment cabin.
  • Follow hygiene, safety, and environmental rules.
  • Keep treatment cabins, the laboratory, and other work areas clean, orderly, and prepared according to protocols.

About the company

Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.

Company Size

10,001+

Company Stage

IPO

Headquarters

Issy-les-Moulineaux, France

Founded

1967

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Simplify's Take

What believers are saying

  • American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
  • Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
  • H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.

What critics are saying

  • Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
  • Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
  • Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.

What makes All Accor unique

  • ALL Accor reached 100 million members and drives twice-frequent stays.
  • Accor spans 45 brands across 110 countries, reducing reliance on any single market.
  • Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.

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Benefits

  • Employee Discounts
  • Professional Development Budget

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