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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRome, GA, USAIn-person

About the Job

Requirements

  • High school diploma or GED is required.
  • Completion of an accredited or approved Medical Assistant program is required, with specific divisions also accepting qualifying structured clinical military training, EMT, or two years of verifiable full-time Medical Assistant experience within the last five years.
  • Current or timely obtained American Heart Association Basic Life Support certification is required, depending on division.
  • Certain Wake Forest areas may require Pediatric Emergency Assessment, Recognition, and Stabilization within one year.
  • Successful completion of Atrium Health’s competency assessment is required where specified.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
  • Must be able to perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
  • Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
  • Must have functional speech, vision, hearing, and touch, and be able to use fine-hand manipulation skills.
  • Must operate all equipment necessary to perform the job.
  • Must use protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.

Responsibilities

  • Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain training and competency for the specialty area while providing patient care.
  • Perform rooming and visit tasks, including taking vital signs; reconciling medications; recording medical history; completing health maintenance, allergy reviews, and screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture; specimen collection, labeling, and packing; preparation of laboratory orders and requisitions; results tracking; point-of-care testing per standing or provider order; and CLIA-approved waived laboratory and practice-specific diagnostic testing in accordance with CLIA standards.
  • Safely administer medications and vaccines according to the rights of medication administration.
  • Perform other assigned duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as a team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order and areas are appropriately stocked.
  • Provide care appropriate to patients’ ages by applying knowledge of lifespan growth and development, assessing and interpreting patient-status information, and identifying age-specific care needs in accordance with departmental policies and procedures.

Desired Qualifications

  • Demonstrated ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Customer service skills that support a positive patient experience.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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