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Ethos Veterinary Health

Specialty and emergency veterinary network

Veterinary Technician Lead - ER

Veterinary ProfessionalsConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • A minimum of three years of clinical experience in veterinary Emergency & Critical Care (ER/CCU).
  • A current California Registered Veterinary Technician (RVT) license is preferred.
  • Strong emergency and critical care veterinary nursing knowledge and technical skills.
  • Demonstrated ability to mentor, coach, train, and develop Veterinary Technicians and Veterinary Assistants.
  • Ability to manage staffing, scheduling, workflow, and competing priorities in a fast-paced emergency veterinary hospital.
  • Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
  • Ability to collaborate effectively with emergency veterinarians, veterinary specialists, technicians, assistants, hospital leadership, and support teams.
  • Commitment to veterinary patient safety, clinical excellence, exceptional client care, and continuous professional development.

Responsibilities

  • Lead, mentor, coach, and support a team of Registered Veterinary Technicians (RVTs) and Veterinary Assistants within Emergency & Critical Care.
  • Oversee day-to-day ER/CCU operations, supporting efficient patient flow, emergency triage, critical care, and high-quality veterinary nursing.
  • Serve as a clinical resource and role model, demonstrating strong emergency and critical care technical skills and veterinary best practices.
  • Partner with emergency veterinarians, specialists, department leaders, and hospital management to optimize workflows, patient outcomes, and client satisfaction.
  • Implement and maintain clinical protocols, standard operating procedures (SOPs), safety standards, and regulatory compliance.
  • Assess veterinary technician and assistant competencies and identify opportunities for technical training and professional development.
  • Facilitate hands-on training, mentorship, coaching, and performance feedback for ER/CCU team members.
  • Support employee engagement, accountability, teamwork, and a positive hospital culture.
  • Create monthly staff schedules and maintain appropriate staffing and coverage for a busy Emergency & Critical Care department.
  • Manage department payroll and staffing costs, including reviewing and approving employee timecards.
  • Promote continuous improvement in patient care, client service, staff development, workplace safety, and Emergency Department operations.

Desired Qualifications

  • Previous veterinary leadership, supervisory, Clinical Lead, Lead Veterinary Technician, or team management experience is preferred.

About the Company

Ethos Veterinary Health

Specialty and emergency veterinary network

Ethos Veterinary Health operates a nationwide network of more than 140 specialty and emergency veterinary hospitals across North America. It brings together over 1,500 specialized veterinarians who treat nearly 2 million pets each year. Hospitals in the network share advanced diagnostic tools and apply a scientific, evidence‑based approach to patient care, enabling collaboration across sites and access to specialized expertise. What makes Ethos different is the combination of a large, integrated network with deep specialty medicine and a focus on high-quality outcomes and professional collaboration, rather than isolated clinics. The company’s goal is to raise veterinary standards by delivering expert, evidence‑based care and to provide rewarding careers for veterinary professionals while advancing pet health.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Woburn, MA
Founded
2015

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