Full-Time
Territory Sales Partner
Trupanion
1,001-5,000 employees
Pet health insurance with direct payments.
No salary listed
Chicago, IL, USA
In Person
Must reside in the North Chicago market and dedicate 40 hours per week.
 Sales & Account Management (1) |
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- We do ask that you reside in the territory you represent, and are available to dedicate 40 hours a week to building your business.
- Should you be selected to become our Territory Partner for the North Chicago market, you will need to be or become Property & Casualty licensed in your state of residence.
- We’re looking for folks who have a background in sales, business ownership and/or veterinary industry.
- A Trupanion Territory Partner serves as a consultant to Trupanion and is the exclusive representative for our pet health insurance product within the greater North Chicago market.
- Our partners are a significant link between veterinary hospitals and our company. Territory Partners build relationships and educate veterinarians, vet techs, and office staff about how having clients who are insured by Trupanion will not only benefit their practice but also the lives of the companion animals and families they serve.
Trupanion provides medical insurance for pets, helping pet owners cover veterinary expenses. Customers pay a monthly premium, and when a pet needs care, Trupanion can pay participating veterinary hospitals directly, covering up to about 90% of the bill, with the owner paying the remainder at checkout. Premiums are set based on factors like breed, age, and health to manage risk. The company differentiates itself with direct payment to veterinarians (avoiding patient-side reimbursements) and a customer-centric claims experience, including 24/7 support. Its goal is to help ensure pets receive timely medical care by offering predictable coverage that makes veterinary costs more affordable.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Seattle, Washington
Founded
1999
Simplify's Take
What believers are saying
- Q1 2026 revenue hit $384M, up 12%, with $40M adjusted operating income.
- Subscription pets reached 1.1 million by March 31, 2026, up 5%.
- BMO partnership expands Canadian access starting Ontario November 2025.
What critics are saying
- Subscription pet growth slowed to 5% YoY as of March 2026.
- Revenue CAGR dropped to 13.1% over two years from 22.1% five-year average.
- Pumpkin's AI Pet Health Predictor lures customers since November 2025.
What makes Trupanion unique
- Trupanion reimburses 90% of eligible vet expenses after lifetime deductible.
- Patented technology enables direct vet payments in seconds at checkout.
- Covers breed-specific, congenital, chronic conditions without payout limits.
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Your Connections
People at Trupanion who can refer or advise you
Benefits
Health Insurance
Wellness Program
Remote Work Options
Hybrid Work Options
Flexible Work Hours
401(k) Retirement Plan
Stock Options
Company Equity
Performance Bonus
Paid Vacation
Paid Holidays
PTO/vacation?
Paid Sick Leave
Paid Holidays
Employee Discounts
Professional Development Budget
Conference Attendance Budget
Mentorship Program
Phone/Internet Stipend
Home Office Stipend
Family Planning Benefits
Fertility Treatment Support
Medical?
Growth & Insights and Company News
6 month growth
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↑ 0%Trupanion, a pet medical insurance provider, reported fourth-quarter revenues of $376.9 million, up 11.7% year on year and in line with analysts' expectations. However, the company significantly missed earnings per share estimates. The property and casualty insurance sector reported a strong quarter overall, with the 33 stocks tracked beating revenue consensus estimates by 2.9%. Despite solid results, share prices have struggled, declining 5.1% on average since earnings announcements. Trupanion's shares fell 23.6% following its results and currently trade at $24.54. First American Financial delivered the sector's best performance, with revenues of $2.05 billion—up 21.6% year on year and exceeding expectations by 15.2%.
HABRI and Trupanion announce strategic partnership. Mar 10, 2026, 09:00 ET WASHINGTON, March 10, 2026 /PRNewswire/ - The Human Animal Bond Research Institute (HABRI) today announced a new partnership with Trupanion, a leading provider of pet insurance, to advance shared efforts that support and strengthen the human-animal bond. This partnership brings together HABRI's leadership in human-animal bond research with Trupanion's innovative approach to pet insurance, including its work to support veterans and service dogs. HABRI and Trupanion will work jointly to recognize the essential role pets and service animals play in people's lives. "Trupanion is dedicated to reducing financial barriers to veterinary care, which is especially important for our nation's veterans," said Trupanion CEO and President Margi Tooth. "By supporting HABRI and its research program, including their work to show the benefits of service dogs for veterans with PTSD, we are furthering this important goal and supporting the human-animal bond." According to a growing body of scientific evidence, including research funded by HABRI, pets are beneficial across all stages of life, from helping to reduce loneliness to improving heart health, physical activity and providing social support. The human-animal bond can also support the specific needs of special populations, including older adults, individuals with Autism, long-term mental health conditions and veterans with PTSD. Research demonstrates that service dogs are a valuable complementary treatment for veterans with PTSD, helping to reduce symptom severity and improve quality of life. "HABRI looks for partners committed to supporting the human-animal bond in all its forms," said Steven Feldman, President of HABRI. "Trupanion's commitment to veterans and service animals, combined with their work to support pet owners and veterinarians alike, aligns seamlessly with HABRI's mission." About Trupanion Trupanion is a leader in medical insurance for cats and dogs throughout the United States, Canada, and certain countries in Continental Europe with over 1,000,000 pets currently enrolled. For over two decades, Trupanion has given pet owners peace of mind so they can focus on their pet's recovery, not financial stress. Trupanion is committed to providing pet parents with the highest value in pet medical insurance with no payout limits for the life of their pets. With its patented process, Trupanion is the only North American provider with the technology to pay veterinarians directly in seconds at the time of checkout. Trupanion is listed on NASDAQ under the symbol "TRUP". The company was founded in 2000 and is headquartered in Seattle, WA. Trupanion policies are issued, in the United States, by its wholly-owned insurance entity American Pet Insurance Company or ZPIC Insurance Company and, in Canada, by Accelerant Insurance Company of Canada or GPIC Insurance Company. Policies are sold and administered in Canada by Canada Pet Health Insurance Services, Inc. dba Trupanion 309-1277 Lynn Valley Road, North Vancouver, BC V7J 0A2 and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Canada Pet Health Insurance Services, Inc. is a registered damage insurance agency and claims adjuster in Quebec #603927. For more information, please visit trupanion.com. About HABRI The Human Animal Bond Research Institute (HABRI) is a not-for-profit organization that funds innovative scientific research to document the health benefits of companion animals; educates the public about human-animal bond research; and advocates for the beneficial role of companion animals in society. For more information, visit www.habri.org. SOURCE Human Animal Bond Research Institute (HABRI)
Trupanion, a pet medical insurance provider, has surpassed $1 billion in annual subscription revenue and returned to profitability in 2025. The company reported total revenue of over $1.4 billion, up 12% year-on-year, and net income of $19.4 million, reversing a $9.6 million loss in 2024. The turnaround was driven by a 15% subscription-adjusted operating margin and 33% increase in adjusted operating income, achieved through better pricing alignment with veterinary costs. Fourth-quarter subscription revenue rose 15% to $261.4 million, with monthly retention reaching 98.34%. Subscription pets grew 5% to nearly 1.1 million. For 2026, Trupanion projects total revenue between $1.55 billion and $1.582 billion, with adjusted operating income expected to grow approximately 19%. The company is exploring lower-priced products to address tighter pet owner budgets.
Trupanion earns Silver and Bronze Stevie(R) Awards for Sales & Customer Service. Rhea-AI Impact Rhea-AI Sentiment (Positive) Rhea-AI summary. Trupanion (NASDAQ: TRUP) won two Stevie Awards for Sales & Customer Service on Feb 11, 2026: a Silver for Contact Center of the Year (Over 100 Seats) and a Bronze for Customer Service Employer of the Year. The company highlights a ~98% monthly retention rate, 24/7/365 support with 50,000 overnight member assists in 2025, 78% first-contact resolution, and over 2.1 million direct-to-vet claim payments. Positive. * Monthly retention rate of ~98% * 24/7/365 support with 50,000 overnight member assists in 2025 * 78% first-contact resolution rate * Paid over 2.1 million claims directly to veterinary practices Negative. 02/11/2026 - 09:00 AM Industry-Leading Retention and 24/7/365 Contact Center Support Drive Global Recognition for Pet Medical Insurance Leader SEATTLE, Feb. 11, 2026 (GLOBE NEWSWIRE) - Trupanion (NASDAQ: TRUP), the leader in medical insurance for cats and dogs in North America, has been honored with two prestigious Stevie Awards for Sales & Customer Service - a Silver Stevie Award for Contact Center of the Year (Over 100 Seats) - Financial Services Industries and a Bronze Stevie Award for Customer Service Employer of the Year. With more than 2,100 nominations from 41 nations considered, the awards underscore Trupanion's dedication to delivering an exceptional member experience through industry-leading support and innovation. "Winning these Stevie Awards is a testament to our team's unwavering commitment to pet parents across the globe," said John Gallagher, Chief Operating Officer at Trupanion. "By pairing 24/7/365 member support with the seamlessness of VetDirect Pay(TM), we ensure that a pet's health - not the bill - remains the priority. I am immensely proud of our team for maintaining industry-leading retention while delivering world-class service around the clock. Their dedication proves we are so much more than an insurance provider; we are a lifelong partner in every pet's care journey." Powered by a global team of over 1,200 pet-passionate experts, Trupanion continues to define the standards of high-quality pet medical insurance: * Unmatched Loyalty and Protection: With a monthly retention rate of ~98%, Trupanion members show a level of customer loyalty rarely seen in subscription services today. * Available 24/7/365: Because pet emergencies don't keep business hours, Trupanion is available every minute of every day. In 2025 alone, the team provided critical support to 50,000 members during overnight hours. * Expert Personnel: Experts in Trupanion policy and the pet care landscape, the team can resolve nearly 78% of all inquiries on the very first call, effectively eliminating stress and reducing wait times for pet parents during their most critical moments. * Direct-to-Vet Payments: By paying over 2.1 million claims directly to veterinary practices - often in seconds - Trupanion eliminates the burden of high upfront costs and the wait for reimbursement, creating a seamless experience that has made it a category leader in member trust and recommendations. "The remarkable scores achieved by this year's Stevie Awards for Sales & Customer Service winners reflect the extraordinary levels of excellence, innovation, and customer impact they deliver," said Stevie Awards President Maggie Miller. "We proudly join the judges in congratulating and celebrating these outstanding organizations and professionals on their achievements." Recognition from the Judges The Stevie Award judges praised Trupanion's unique culture and operational success, noting: "Trupanion demonstrates standout performance by delivering highly empathetic, pet-centric service at impressive scale... [Results] reflect a culture built on trust and authenticity." "Excellent job by Trupanion's customer service and retention teams in delivering 24/7 support, achieving high first-contact resolution, and saving over 74,000 pets while driving consistent growth and exceptional member experiences." Winners will be celebrated during a gala event at the Marriott Marquis Hotel in New York City on March 5, 2026. More details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at http://sales.stevieawards.com/. About Trupanion Trupanion is a leader in medical insurance for cats and dogs throughout the United States, Canada, and certain countries in Continental Europe with over 1,000,000 pets currently enrolled. For over two decades, Trupanion has given pet owners peace of mind so they can focus on their pet's recovery, not financial stress. Trupanion is committed to providing pet parents with the highest value in pet medical insurance with unlimited payouts for the life of their pets. With its patented process, Trupanion is the only North American provider with the technology to pay veterinarians directly in seconds at the time of checkout. Trupanion is listed on NASDAQ under the symbol "TRUP". The company was founded in 2000 and is headquartered in Seattle, WA. Trupanion policies are issued, in the United States, by its wholly-owned insurance entity American Pet Insurance Company and, in Canada, by Accelerant Insurance Company of Canada or GPIC Insurance Company. Policies are sold and administered in Canada by Canada Pet Health Insurance Services, Inc. dba Trupanion 309-1277 Lynn Valley Road, North Vancouver, BC V7J 0A2 and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Canada Pet Health Insurance Services, Inc. is a registered damage insurance agency and claims adjuster in Quebec #603927. For more information, please visit Trupanion.com. About The Stevie(R) Awards Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards(R), The International Business Awards(R), the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com. Sponsors of the 20th annual Stevie Awards for Sales & Customer Service include SOCAP International and ValueSelling Associates, Inc. Faq. What Stevie Awards did Trupanion (TRUP) win on february 11, 2026? Trupanion won a Silver for Contact Center of the Year and a Bronze for Customer Service Employer of the Year. According to the company, the awards recognize its global 24/7 support and member-focused service. How does Trupanion describe its customer retention for TRUP shareholders? Trupanion reports a monthly retention rate of approximately 98%. According to the company, this retention reflects strong member loyalty and subscription stability that may support predictable recurring revenue. What operational metrics did Trupanion (TRUP) highlight with the Stevie Awards? Trupanion highlighted 78% first-contact resolution and over 2.1 million direct-to-vet claim payments. According to the company, these metrics demonstrate fast claims handling and high service efficiency for members. How many overnight member assists did Trupanion provide in 2025 for TRUP? Trupanion provided support to 50,000 members during overnight hours in 2025. According to the company, this underscores its 24/7/365 availability for pet emergencies when traditional business hours end. Will the Stevie Awards affect Trupanion (TRUP) investor perception? Awards may positively influence perception by validating service quality and operational strength. According to the company, the recognition reflects high customer loyalty and team performance, which investors often view favorably. When and where will Trupanion celebrate the Stevie Awards winners? Winners will be celebrated at a gala on March 5, 2026 at the Marriott Marquis in New York City. According to the company, the event will honor all Stevie Award recipients across categories.
Pet Insurance innovations and ownership debates. 12 nov 2025. A campaigner is urging mandatory third-party insurance for dog owners after her dog was killed in an attack, leaving her financially responsible despite having insurance herself. Joanne Newbury argues that compulsory coverage would protect owners and victims, similar to car insurance for drivers, and encourage responsible pet ownership. Supporters say it would reduce disputes and cover costs for injuries or property damage caused by dogs. Critics counter that most dogs are never involved in incidents, and such a law could unfairly burden responsible owners with extra costs. The debate continues over whether third-party dog insurance should be legally required in the UK. 11 nov 2025. Pumpkin, a leading U.S. pet insurance and wellness brand, has launched a free AI-powered Pet Health Predictor to help pet parents anticipate common health conditions and veterinary costs for their dogs and cats. The tool uses a pet's breed, age, and location to provide personalized health insights and cost projections, enabling families to plan financially for preventive care. With rising lifetime pet care costs - up to $60,602 for dogs and $47,106 for cats - this tool addresses the growing need for proactive planning. Pumpkin aims to help pet owners make informed decisions about insurance and wellness options, supporting longer, healthier lives for pets. The tool is available free to all pet families at Pumpkin's website. 10 nov 2025. The latest Pearson Ham Group Pet Insurance Pricing Index for Q3 2025 shows UK premiums rising modestly by 0.9% compared to Q2, following earlier declines. Lifetime cover remains competitive with steady pricing, while Time-Limited and Maximum-Benefit policies continue to show volatility due to limited insurer participation. Cat insurance saw a stronger rebound than dog insurance, and mongrels/moggies experienced the largest price reductions, whereas crossbreeds saw a slight increase. Regional differences have narrowed, with England seeing the largest cuts and pricing now more aligned across the UK. Overall, the market appears to be stabilising as insurers balance competitiveness with sustainability amid unpredictable claims costs. 6 nov 2025. BMO Insurance has partnered with Trupanion to expand access to pet health insurance in Canada, addressing the gap where only 4% of pets are currently covered. Ontario pet owners can now explore, quote, and enroll in coverage online, with expansion to other provinces planned by January 2026. The digital solution combines BMO's financial expertise with Trupanion's industry-leading pet protection, offering 24/7 support, unlimited payouts, and direct veterinarian payments. The partnership aims to make pet insurance more accessible and help Canadians manage unexpected veterinary costs. Trupanion, trusted by over a million pets across North America and Europe, shares BMO's commitment to lifelong care.