Front Office Associate

Job Description

We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies.

To ensure success, front office assistants should possess experience in office administration and the ability to communicate with members of the public. Top-class candidates are capable administrators who make visitors arriving at the reception area feel welcome.

Pay: $19.00 - $29.00 per hour.

Front Office Associate Responsibilities:

• Reporting to management and performing administrative duties.
• Answering telephone calls, as well as screening and forwarding calls.
• Scheduling and confirming appointments, meetings, and events.
• Welcoming and assisting visitors in a friendly and professional manner.
• Handling basic inquiries and sorting mail.
• Copying, scanning, and filing documents.
• Monitoring office supplies and ordering replacements.
• Keeping the reception area tidy and observing professional etiquette.
• Performing other administrative tasks, if required.

Qualifications

Front Office Associate Requirements:

• High school diploma or GED.
• Formal qualification in office administration, secretarial work, or related training.
• 2-3 years of experience in a similar role.
• Exceptional ability to create a welcoming environment.
• Experience in answering and screening calls, as well as scheduling appointments.
• Ability to observe business etiquette and maintain a professional appearance.
• Proficiency in appointments scheduling and call forwarding systems, such as Resource Guru and AVOXI.
• Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.
• Working knowledge of printers, copiers, scanners, and fax machines.
• Excellent interpersonal and communication skills.

Additional Information

Wonder Works employees have a winning attitude and champion innovation, teamwork and accountability through a results-oriented, customer-centric, and fun culture. We offer various health and financial benefits, learning and growth opportunities, competitive salary compensation, rewarding bonus programs, and a wide range of work-life benefits designed to make your life easier.

All your information will be kept confidential according to EEO guidelines.