Retail Supervisor - University of Michigan, Westgate

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

UNIVERSITY OF MICHIGAN

Founded in 1817, the University of Michigan has the largest student population in Michigan, enrolling more than 53,000 students, including more than 35,000 undergraduates and 18,000 postgraduates. It consists of 19 schools and colleges, offering more than 280 degree programs.

The University of Michigan’s rich athletics tradition began in 1865 and continues to this day with the Wolverines claiming more than 55 national championships in 13 sports. Michigan Athletics provides life-changing opportunities to more than 900 student-athletes across 29 sports. A key landmark on the Michigan campus, Michigan Stadium (also known as “The Big House”) is the largest stadium in the United States, as well as the Western Hemisphere, and ranks third globally.

THE ROLE    

Our retail supervisors are responsible for creating the ultimate experience for the fan. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting store. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the fans, this is the place for you.

ESSENTIAL FUNCTIONS

• Provide an exciting, positive, and fun environment for our diverse team & fan base
• Greet guests & ascertain their interest, so you may make sales recommendations
• Excellent accuracy when using POS systems
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
• Present merchandise to increase sale with add on items
• Must be able to describe merchandise features, benefits, and explain use
• Keep current on promotions & sales in store: and events on the Michigan athletics campus and campus in general
• Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
• Continually increase knowledge of product, facility, and all events held at the store
• Other duties as assigned by supervisor
• Must be able to read & implement plan-o-grams
• Assist the store set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures
• Merchandising skills a plus

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Honesty and integrity in all actions and language
• Must be able to take constructive feedback & make necessary changes
• Excellent customer service and selling skills
• Be willing to work extended hours on event days
• Must be able to work weekends & overtime as needed
• High school graduate, GED, or equivalent experience in comparable company
• Accuracy in open & close procedures

• A key function will be opening or closing a retail store and managing store associates when on duty as retail supervisor
• Able to lift 50lbs and stand for long periods of time
• Innovative & self- starter, who can work independently and as part of a team
• Ability to work nontraditional hours, included nights, holidays and weekends.
• Flexibility in Duties & responsibilities as needed in other areas

COMPENSATION

Competitive hourly rate, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site University of Michigan, Ann Arbor, MI.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.