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RELX

Global information analytics and decision tools

Strategic Enterprise Relationship Manager - Tech & AI Enabled Data

Account ManagementConfirmed live in the last 24 hours
Full-timeNew Jersey, USA$108.3k - $173.1k

About the Job

Requirements

  • At least 8 years of experience owning and growing complex enterprise customer relationships in strategic account management, enterprise relationship management, or a commercially accountable customer success role.
  • Ability to protect recurring revenue, strengthen account health, improve adoption and value realization, engage executive stakeholders, mitigate renewal risk, and identify growth opportunities within large, complex customer relationships.
  • Demonstrated success engaging senior executives and complex buying committees across business, technology, data, strategy, procurement, and operational functions.
  • Experience managing enterprise relationships beyond renewal administration, including account planning, stakeholder mapping, adoption improvement, risk mitigation, value realization, executive engagement, and opportunity identification.
  • Strong consultative relationship-management skills, with the ability to connect customer business priorities to differentiated solutions and measurable outcomes.
  • Commercial experience with complex enterprise account cycles, multi-stakeholder negotiations, multi-year agreements, procurement processes, and value-based conversations.

Responsibilities

  • Own a portfolio of strategic enterprise accounts, with accountability for revenue retention, account health, executive engagement, account strategy, opportunity identification, and long-term customer value.
  • Build trusted relationships with senior executives and decision makers, including C-suite leaders, business unit leaders, CIOs, CTOs, CDOs, AI leaders, data leaders, strategy leaders, research leaders, communications leaders, and procurement stakeholders.
  • Develop and execute strategic account plans that identify customer priorities, stakeholder maps, whitespace, competitive threats, AI/data use cases, adoption needs, expansion opportunities, and multi-year growth paths.
  • Understand customer needs and use cases, helping customers see how trusted content, data, APIs, and AI-enabled workflows can improve decision-making, productivity, risk management, competitive intelligence, and business performance.
  • Lead consultative, value-based account conversations that connect customer priorities to measurable business outcomes and long-term value.
  • Identify and shape expansion opportunities across business units, functions, geographies, platforms, workflows, and stakeholder groups, partnering with internal teams to advance the most strategic opportunities.
  • Monitor competitive threats, incumbent providers, emerging AI and data vendors, point solutions, and internal-build alternatives, while protecting account position and clearly articulating Nexis’ differentiated value.
  • Lead renewal and account-level commercial discussions, including multi-year agreements, pricing and value conversations, and long-term partnership planning.

About the Company

RELX

Global information analytics and decision tools

RELX is a global provider of information-based analytics and decision tools for professionals across scientific, technical, medical, legal, risk, business, and exhibitions industries. It operates in four segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions. Its products combine large datasets, analytics, and decision-support tools to help researchers, healthcare professionals, lawyers, and business leaders make informed choices, improve productivity, and achieve better outcomes. Revenue mainly comes from subscriptions, with additional income from transactional sales and advertising. RELX differentiates itself through its deep data assets, specialized industry knowledge, and multi-segment offerings that span content, analytics, and decision-support services. The company pursues a goal of delivering trusted information and insights while supporting corporate responsibility and alignment with the UN SDGs through its products and partnerships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1894

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