Simplify Logo

Full-Time

Director of Product Engineering

Posted on 6/18/2024

Help Scout

Help Scout

201-500 employees

Provides customer support software solutions

Compensation Overview

$237k - $273kAnnually

Expert

Boston, MA, USA

Category
Product Management
Product Operations
Product Strategy
Product
Software Engineering
Requirements
  • Strategic Leader & Practitioner
  • Exceptional Communicator
  • Technical Expertise
  • Customer-Centric
  • Results-Oriented
Responsibilities
  • Lead product engineering teams
  • Define and implement strategic vision
  • Foster culture of innovation and excellence
  • Attract, hire, and retain talent
  • Work with stakeholders to prioritize and execute roadmap
  • Drive adoption of new technologies
  • Streamline processes and implement best practices

Help Scout offers a shared inbox, help center, and live chat software with over 50 integrations, including features like live chat and knowledge base. The platform is trusted by over 12,000 customers globally, including well-known brands like Buffer and GrubHub.

Company Stage

Series B

Total Funding

$28M

Headquarters

Boston, Massachusetts

Founded

2011

Growth & Insights
Headcount

6 month growth

3%

1 year growth

5%

2 year growth

8%