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Pacific Health Group

Integrated Medi-Cal care coordination provider

Administrative Assistant

Full-TimeUpdated on 10/23/2026
$23 - $25/hr+ 401(k) match + Monthly stipend
Entry
San Diego, CA, USA
In PersonFully on-site at the Clairemont office during scheduled working hours.
Administrative & Executive AssistanceAdministrative Support

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Previous administrative, receptionist, office assistant, customer service, or related experience is preferred.
  • Strong organizational and time-management skills are required.
  • Strong verbal and written communication skills are required.
  • A professional and welcoming demeanor is required.
  • Strong attention to detail and accuracy is required.
  • Ability to prioritize multiple responsibilities is required.
  • Ability to work independently and follow through on assigned tasks is required.
  • Basic proficiency with computers and standard office technology is required.
  • Ability to maintain confidentiality and exercise professional discretion is required.
  • Reliable attendance and punctuality are required.
Responsibilities
  • Serve as the primary point of contact for visitors arriving at the office; greet and assist visitors professionally, coordinate visitor access, and notify appropriate staff of arrivals.
  • Answer, screen, and route incoming telephone calls; receive and distribute mail, packages, deliveries, and correspondence; respond to general inquiries and direct individuals to the appropriate department or team member.
  • Maintain an organized and welcoming reception and common-office environment, protect visitor confidentiality, and follow organizational privacy and security procedures.
  • Provide day-to-day administrative support to leadership and other departments as assigned.
  • Prepare, format, organize, scan, copy, and file documents; draft routine emails, correspondence, and administrative communications.
  • Assist with data entry, spreadsheets, reports, and administrative records; maintain organized electronic and physical filing systems.
  • Prepare documents for review, approval, and signature; assist with scheduling meetings, appointments, and conference rooms; maintain calendars when assigned.
  • Track administrative requests and follow up on outstanding items; assist with special projects and other administrative assignments as needed.
  • Help keep the office organized, stocked, functional, and professional; monitor office, kitchen, printing, and other routine supply levels; coordinate supply orders and maintain inventory.
  • Assist with printer, copier, mailing, and other basic office equipment needs; coordinate with vendors, building management, maintenance personnel, and service providers as appropriate.
  • Identify office-related issues and communicate or escalate them promptly; maintain conference rooms, shared spaces, and administrative areas.
  • Assist with preparation and cleanup for meetings, trainings, interviews, and office events.
  • Coordinate internal and external meeting logistics, including conference rooms, materials, technology, and refreshments when needed; send calendar invitations and meeting reminders as requested.
  • Assist leadership and departments with administrative coordination; track deadlines, appointments, and follow-up items; help ensure administrative commitments are completed on time.
  • Maintain accurate administrative records; scan, upload, organize, and store documents appropriately; follow document-retention and record-management procedures.
  • Maintain confidentiality of employee, member, financial, and organizational information; secure confidential documents against access by unauthorized individuals.
  • Monitor designated office email inboxes or communication channels; route requests, draft routine responses, and follow up on administrative requests.
  • Communicate professionally with employees, visitors, vendors, healthcare partners, and leadership, and use discretion when handling confidential or sensitive information.
  • Provide administrative assistance to leadership and office-based staff; assist with preparation for interviews, meetings, trainings, and employee activities.
  • Help coordinate new-hire office setup and administrative onboarding; assist with collecting, organizing, or distributing requested documents and materials.
  • Provide general administrative support to Human Resources, Operations, and other departments when appropriate.
  • Take ownership of routine administrative needs by recognizing when supplies need reordering, following up on outstanding requests, keeping the office organized, identifying issues early, tracking tasks through completion, communicating when help or clarification is needed, and seeking reasonable improvements to organization and efficiency.
Desired Qualifications
  • Previous experience in a healthcare or professional office environment.
  • Experience with Google Workspace, including Gmail, Calendar, Docs, Sheets, and Drive.
  • Experience managing a front desk or reception area.
  • Familiarity with HIPAA or handling confidential information.
  • Experience supporting multiple departments or members of leadership.

About the company

Pacific Health Group delivers integrated Medi-Cal care coordination in California, working with 39 health plans to serve over 38,000 members in 44 counties. Its flagship Enhanced Care Management coordinates medical, behavioral, and social services for people with the most complex health needs, supplemented by Community Supports like housing navigation, rent assistance, medically tailored meals, and home modifications. Street Medicine reaches unsheltered individuals, while Community Health Workers provide culturally responsive care navigation and advocacy; additional services include behavioral health support, medical transportation, and a Clubhouse for adults with mental illness. Guided by CalAIM, the organization aims to reduce fragmentation by addressing social determinants of health and managing risk and needs through a unified, whole-person approach.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Carlsbad, California

Founded

2023

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Simplify Jobs

Simplify's Take

What believers are saying

  • Pacific launched 2026 Transitional Rent, unlocking mandatory managed-care demand immediately.
  • August 2026 messaging shows underused Northern California services, leaving substantial growth headroom.
  • 39 health-plan partners expand cross-sell opportunities across Medi-Cal counties and member segments.

What critics are saying

  • CalAIM rule changes from DHCS in 2026 can slash reimbursement and utilization fast.
  • Health Net, L.A. Care, and Partnership can insource care coordination, squeezing Pacific’s contracts.
  • A data breach or billing dispute would devastate trust because members receive no-cost sensitive services.

What makes Pacific Health Group unique

  • Pacific Health Group’s ECM, Community Supports, and Street Medicine bundle spans 39 health plans.
  • Its 2026 Transitional Rent offering fits California’s first mandatory Community Support statewide.
  • The company reports serving 38,000 members across 44 counties, giving statewide operational breadth.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Flexible Work Hours
  • Remote Work Options
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Hybrid Work Options

Growth & Insights

6 month growth

3%

1 year growth

3%

2 year growth

3%