Trolley Collector
ABM UK
Trolley Collector
ABM UK
Cleans and maintains UK workplaces and airports
ABM UK · Edinburgh, United Kingdom · Contract · Posted 2026-11-05
Workplace: on_site
Department: B&I - Scotland & Ireland (Jenna Pollock)
LOCATION: Gyle Shopping Centre
SHIFT PATTERN: Set 3 days per week Fri, Sat, Sun, 24 hours per week (CONTRACT)
PAY RATE: Competitive
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The Trolley Collector is responsible for ensuring shopping trolleys are collected, returned, and made available for customers across Gyle Shopping Centre and associated car parks.
This is a physically demanding outdoor role requiring the successful candidate to work in all weather conditions while maintaining high standards of safety, customer service, and presentation throughout the centre. The role plays a key part in delivering a positive customer experience by keeping trolley bays organised, car parks free from obstructions, and ensuring customers have access to trolleys when required.
Key Responsibilities
Collect shopping trolleys from car parks, external areas, and designated collection points across the site.
Return trolleys safely and efficiently to customer access points and trolley bays.
Ensure trolley stores remain tidy, organised, and adequately stocked throughout the day.
Remove abandoned trolleys from roadways, pedestrian walkways, landscaped areas, and other inappropriate locations.
Report damaged or defective trolleys for repair or replacement.
Site Presentation
Support the overall appearance and cleanliness of external areas.
Carry out litter picking and basic housekeeping duties within designated external zones where required.
Help maintain safe and obstruction-free pedestrian and vehicle routes.
Report any hazards, defects, or maintenance issues identified during patrols.
Customer Service
Provide a friendly and professional service to customers and visitors.
Assist customers with enquiries and directions when required.
Promote a positive image of The Gyle through professional behaviour and appearance.
Support centre events and operational activities as directed.
Health & Safety
Follow all company Health & Safety policies, procedures, and safe systems of work.
Use trolley collection equipment safely and correctly.
Maintain awareness of vehicle and pedestrian movements within the car parks.
Report accidents, incidents, near misses, and unsafe conditions promptly.
Wear all required PPE and uniform provided.
Team Working
Work closely with security, cleaning, and centre management teams.
Provide support during busy trading periods and special events.
Participate in training, toolbox talks, and competency assessments.
Undertake additional duties appropriate to the role as required.
Person Specification
Physically fit and capable of undertaking a demanding manual role involving extensive walking, pushing, pulling, and working outdoors.
Ability to work in all weather conditions throughout the year.
Reliable, punctual, and self-motivated.
Good communication and customer service skills.
Ability to work independently and as part of a team.
Flexible approach to working hours, including weekends and bank holidays.
Strong awareness of health and safety requirements.
Desirable Requirements
Previous experience in a customer service, retail, facilities, or trolley collection role.
Basic understanding of health and safety practices.
We’re proud to offer a great range of benefits including:
Access Perks at Work, our innovative employee app where you can find:
Perks: discounts, gift cards, cashback, and exclusive offers
For more information about ABM’s benefits, visit our
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit .
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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ABM UK cleans, maintains and secures buildings across the UK and Ireland, including offices, hospitals, data centers, airports and rail stations. Its accessible travel teams guide disabled passengers through airports, while its bus services move passengers and crews around transport hubs. Clients pay under service contracts for on-site operations and engineering work on heating, cooling, electrical systems and electric vehicle chargers. Sensors help teams track building conditions, and the ABM Connect platform combines operating data with service reports for clients. Its UK business dates to 1987 and is headquartered at London Heathrow Airport in Hounslow, as part of US-based ABM Industries.
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