Delivery Coordinator - Global Delivery, Studio Content Services

Description

The Global Delivery team is responsible for ensuring that all Post Production Deliverables for Amazon MGM Studios’ content are received, adhere to technical specifications, follow mandated file naming conventions, and pass Quality Control (QC).
The Delivery Coordinator will assist on global series, including original productions, co-productions, and acquisitions. They will support Delivery Managers in collaborating with Post and Production on delivery budgets and schedules, helping solve internal and external challenges, and ensuring that content is turned over on time and on budget.
The Delivery Coordinator will escalate issues to senior team members and flag potential trade-offs between delivery timelines and studio release plans.


Key job responsibilities
• Support on-time and on-budget delivery process of Amazon MGM Studios series by tracking and coordinating all files listed on the delivery checklist.
• Assist in coordinating delivery schedules with outside studios, producers, and production companies under the guidance of senior team members.
• Collaborate closely with Series Post Production, Localization, Marketing, and Delivery Team leads to support cross-team processes and initiatives.
• Proactively monitor and track QC process for assigned titles, including flagging issues and coordinating mitigation efforts with senior leadership.
• Escalate technical or operational issues with delivery timelines that might impact studio release plans to senior team members.
• Support process and technical innovation initiatives to improve delivery workflows and meet customer needs.
• Assist in maintaining and updating technical delivery specifications and documentation.
• Maintain delivery trackers, status reports, and internal documentation to ensure visibility across teams.
• Create and manage Purchase Orders (POs) for the audio validation workflow.
• Proactively update and maintain spreadsheet grids and/or databases with status
• Provide back up coverage for other team members during their time off
• Implement and enhance internal AI solutions to automate workflow and processes


A day in the life
The ideal candidate should be organized, detail-oriented, and comfortable juggling multiple series deliveries simultaneously. You will work alongside Delivery Managers to keep projects on track, chase down assets, follow up with vendors, and ensure nothing falls through the cracks.
This role will have room to grow and expand into managing delivery workflows independently, owning technical file specifications, and overseeing increasing content volume as our studio continues to grow.


About the team
Amazon MGM Studios is the content development and production arm of Amazon.com. We make and deliver Amazon Originals content for Amazon Prime and various other customers. Over the past 5 years, we have debuted award-winning and ground-breaking content like The Boys, Fallout, Jack Ryan, and The Lord of the Rings: The Rings of Power.
The Studio Content Services team covers post production delivery, archive, and distribution of series and movies globally.

Basic Qualifications

- 2+ years of coordination, project management, asset operations or post delivery experience
- 2+ years of episodic and film workflows technical experience
- Experience coordinating, documenting, and communicating inter-departmental meetings and outcomes
- Experience using strong customer service, communication, and interpersonal skills, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
- 2+ years experience with quality control processes and creation of domestic and/or international deliverables
- Self-motivated team player

Preferred Qualifications

- Experience in the entertainment industry
- Experience leveraging and improving internal tools
- Experience with Dolby Vision, Dolby Atmos, UHD, HDR, and film workflows
- Knowledge of Microsoft Office products and applications, including Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.
- Knowledge of sound, dialogue, and music editing and mixing workflows
- Experience with deliverables tracking systems or media asset management platforms

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.