Full-Time
Manager
BOSS Tenders, Dogs & Custard
No salary listed
El Paso, TX, USA
In Person
Category
 Operations & Logistics (1) |
|---|
Required Skills
Sales
Inventory Management
Marketing
Requirements
- Must be at least eighteen years of age.
- A High School Diploma or GED is required.
- One year of management experience in the quick service restaurant industry is required.
- Completion of all certification programs is required.
- Must demonstrate leadership skills and formal understanding of the quick service industry and its core customer.
- Must recognize and solve routine problems and develop knowledge and skills in basic tasks, practices, and procedures within the assigned area.
- Must pass the company’s background process.
- Must have a clear driving record and proof of insurance.
- Must be able to lift or move up to 50 pounds and stand for long periods.
- Must obtain a valid health certification within 90 days of employment.
- Must have good oral communication and interpersonal skills.
- Must maintain a professional personal appearance.
- Must be able to interpret instructions provided in written, oral, diagram, or schedule form.
- Must be able to use a computer and calculator.
- Must be willing to accomplish all restaurant tasks and work in a fast-paced environment.
- Must be able to interact productively with coworkers and function well in a team environment.
- Must be able to resolve guest issues with tact.
- Must be able to work flexible hours, including days, evenings, weekends, holidays, and irregular or extra shifts as needed.
- Must not have visible tattoos on the head, neck, or face above the uniform, or offensive tattoos.
Responsibilities
- Support the Restaurant General Manager in managing the daily operations of a single restaurant.
- Manage guest satisfaction, financial controls, operations, people development, guest service, and compliance across shifts to achieve increased sales, profitability, and employee retention.
- Assume full accountability for restaurant operations in the absence of the Restaurant General Manager.
- Direct efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines.
- Motivate and direct team members and Team Leaders to exceed guest expectations with fast and friendly service in clean surroundings.
- Supervise and train team members and Team Leaders on team stations, processes, and policies.
- Follow cash-control and security procedures.
- Help implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results.
- Assist the General Manager in enforcing government regulations, employment law, food safety, security policies, operations, and company policies and procedures across restaurant activities and shifts.
- Recruit, hire, train, and retain effective team talent, including making decisions or recommendations on hiring and advancement.
- Make decisions or recommendations concerning the discipline and termination of team members.
- Interact with restaurant Team Members, the General Manager, outside vendors, field operations team members, and guests.