M

Monarch

Behavioral health and substance use treatment

Floater

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • A high school diploma is required.
  • A valid United States driver's license is required.
  • Experience working with children or adults with a mental health diagnosis, intellectual or developmental disability, or substance use disorder is not required.
  • Must be able to drive, travel, and arrange or provide transportation to people receiving services as required.
  • Must maintain certification in all agency, state, and federal training requirements.
  • Must comply with agency policies and procedures and state and federal statutes and regulations related to specific program areas.
  • Must follow service definition guidelines for services provided.

Responsibilities

  • Assess each person receiving services for their hopes, dreams, and desires and provide supports that facilitate achievement.
  • Support people receiving services in developing relationships in their community and with their natural supports.
  • Assist people receiving services in participating fully in their community and connect them with community agencies, services, and supports that meet identified needs or goals.
  • Protect and promote the rights of each person receiving services and assist with advocacy skills and efforts.
  • Provide support for the emotional, physical, and medical needs of each person supported.
  • Educate people receiving services on required work procedures, facility rules, policies, practices, and their rights.
  • Facilitate person-centered relationships using positive approaches that promote self-determination.
  • Provide input into assessment, planning, and development of each individual's plan.
  • Implement each person's plan and complete required documentation, including goal completion, actions toward outcomes, incident reports, and timesheets.
  • Complete daily progress notes and communication logs and maintain attendance records, check sheets, production sheets, and other required records.
  • Assist with household activities such as housekeeping, meal preparation, laundry, shopping, lawn care, vehicle cleanliness, and maintenance.
  • Educate people receiving services on emergency procedures and personal safety, conduct fire-safety drills, inspect equipment, and practice safety procedures.
  • Supervise, educate, and monitor people receiving services in community, vocational workshop, and day-support settings as needed.
  • Maintain a safe working environment by practicing safety procedures in the community and on the job.
  • Provide coverage in residential or community settings as demands arise, including required sleepovers in residential settings.
  • Cooperate with lead staff in developing schedules that use hours efficiently and meet the needs of individuals receiving services.
  • Assist new and current staff with orientation, mentoring, and training.
  • Attend and actively participate in required meetings and training.
  • Complete other relevant responsibilities assigned by the supervisor.

About the Company

Monarch

Behavioral health and substance use treatment

Monarch NC provides behavioral health services across North Carolina, including mental health and substance use treatment. They offer telehealth, crisis intervention, urgent care, and outpatient programs to deliver personalized care. Care is coordinated across multiple locations and access modes—clinic visits, remote telehealth, and crisis response—followed by structured outpatient support. Their goal is to improve tomorrow for clients by tailoring care and matching the right level of care to support recovery and mental health.

Company size
1,001-5,000
Company stage
Series A
Total funding
$23.9M
Headquarters
Albemarle, NC
Founded
1958

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