Engineer - Technical Training

Overview

Who we are

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who We’re Looking For

Toyota's Technical Training department is looking for a passionate and highly motivated Engineer to serve as a subject matter expert in automotive systems and emerging vehicle technologies with the ability to translate complex automotive engineering concepts into technical training for our dealership technicians.

The primary responsibility of this role is to research, design, develop, deliver and evaluate state-of-the-art technical training for Toyota and Lexus dealership technicians. This role involves working closely with internal and external stakeholders, including regional development teams, to build stakeholder alignment on technical content, training strategies, and learning objectives.

The ideal candidate will have a strong background in automotive service & technology, dealership operations, automotive manufacturing & design, project management, instructional design, and excellent communication skills.

What You’ll Be Doing

Reporting to the Manager of Technical Training, this person will research, design, develop, deliver and evaluate various automotive technical training courses. This will include, but is not limited to, developing course outlines, project timelines, online training storyboards, instructor guides, presentations, illustrations, videos, hands-on vehicle demonstrations, development of training aids (such as system simulators and cut aways), written and demonstrated skills assessments.

Research: Conduct needs assessments, analyze training requirements, and research new vehicle system technology to create effective learning solutions. This will include reverse engineering, reviewing 2 & 3D drawing data, analyzing warranty claims, field technical reports, technical assistance hotline calls, and customer relations reports.

This will require working closely with multiple groups at TMNA, TMC & TTC design groups, and engineering teams at our manufacturing facilities in North America and Japan.

Design: Design competency-based Instructor-Led training (ILT) and engaging online training (OLT) solutions. Determine course direction, development team activities, and timelines, as well as Travel to Region/Private Distributor technical training centers to coordinate with internal and external stakeholders to gain consensus and ensure the accuracy and relevance of the training content.

Develop: Create and maintain core automotive technical training course materials, including online training storyboards, instructor guides, technician worksheets, PowerPoint presentations, graphics, videos, and assessments. Review course feedback and make necessary adjustments.

Deliver: Coordinate and travel to regional/area training centers to conduct pilot activities and evaluate course design. Coordinate and travel to regional/area training centers and conduct train-the-trainer (T3) events where new or newly revised course materials are presented to Service Training Specialists (STS).

Evaluate: Observe training courses, troubleshoot problems with training materials, analyze learner performance data, and conduct retrospectives to improve course development and project management processes.

Industry Support: Assist in ASE test-writing workshops for automotive industry certification, Travel to and conduct training and presentations for industry conferences, meetings, and trade shows including ASE, ETI, MACS, ATMC, AYES, T-TEN, Skills USA and others.

What You Bring

• Bachelor's degree in: Automotive Technology, Engineering, Vocational Education Instructional Design (adult learning), or equivalent work experience in automotive training operations
• Strong automotive diagnostic skills
• Strong technical writing, editing and content development skills
• Ability to work effectively with cross-functional teams and manage multiple stakeholders.
• Strong presentation, facilitation and public speaking skills
• Strong understanding of adult learning principles and instructional design methodologies.

Added Bonus If You Have

• ASE Master technician certification
• Toyota/Lexus or other OE dealership technician experience
• Toyota/Lexus Region experience
• Experience with eLearning tools (Articulate, etc.)
• Experience with Mager’s learning model
• Previous teaching experience
  

What We’ll Bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [email protected].