Systems & Development Analyst

The Systems & Development Analysts for Human Capital Management (HCM) partners with business and technical teams to analyze requirements, design effective solutions, and develop, test, implement, and support HCM applications, including Payroll, Benefits, and Compensation modules.

The analyst leverages current and emerging technologies, such as AI, to improve business processes, increase operational efficiency, and optimize system performance. The analyst evaluates software capabilities, performs technical assessments, and recommends system enhancements and application improvements that align with organizational objectives and business needs.

• Bachelor's degree in management information systems (MIS), computer science or related technical field or equivalent work experience. (Typically four years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.) 
• Minimum of two years of experience in systems analysis or software application development for the Sys & Development Analyst 2. 
• Minimum of five years of experience in systems analysis or software application development for the Sys & Development Analyst 3. 
• Minimum of 2 years of experience supporting Human Capital Management applications, preferred.
• Minimum of 2 years of experience leading testing initiatives for enterprise applications and systems, preferred.
• Experience supporting software implementations, system upgrades, application integrations, and enterprise HCM platforms, preferably Oracle HCM Cloud.
• Experience in business systems analysis, application configuration, software development, and integration technologies. 
• Knowledge in developing testing strategies and test plans, managing defects, performing quality assurance activities, and supporting user acceptance testing, including the use of Azure DevOps or similar testing and project management tools. 
• Strong experience in supporting Information Technology, Human Resource business processes and HCM modules, including Payroll, Benefits, and Compensation.
• Working knowledge of Microsoft Office applications, Windows operating systems, database concepts, integrations and software testing tools. 
• Demonstrated functional and technical expertise in one or more applications, with strong analytical, troubleshooting, problem-solving, and decision-making abilities. 
• Excellent verbal and written communication skills, with the ability to build effective relationships and collaborate across business and technical teams. Ability to communicate complex technical concepts to both technical and non-technical audiences. 
• Proven ability to prioritize competing responsibilities and successfully manage multiple projects, tasks, and deadlines in a fast-paced environment. 
• Strong attention to detail and commitment to delivering high-quality, reliable solutions that meet business requirements. 
• Ability to learn new technologies, adapt to changing business needs, and contribute to continuous process and system improvement initiatives.

• Work collaboratively within a team environment and provide technical expertise to support project planning, estimation, and execution. 
• Maintain and update HCM module documentation, including Technical Design Documents (TDDs), Functional Design Documents (FDDs), procedures, and user instructions. 
• Analyze business and technical requirements and translate them into effective system configurations, enhancements, and solutions. 
• Partner with vendors to investigate issues, identify root causes, implement resolutions, and ensure timely problem remediation. 
• Configure, support, and optimize Oracle Fusion HCM applications (such as Payroll, Benefits and Compensation), integrations, interfaces, and related system functionality in alignment with approved business requirements. 
• Manage defect resolution by troubleshooting issues, performing root cause analysis, and implementing corrective actions to ensure system reliability and performance. 
• Support system implementations, upgrades, patches, data conversions, migrations, and release management activities. 
• Serve as a subject matter expert by facilitating requirements gathering, solution design, testing, training, and ongoing user support. 
• Collaborate with business stakeholders, project teams, vendors, and leadership to communicate project status, manage risks, and deliver reporting, analytics, and compliance-related solutions. 
• Provide day-to-day application support, including monitoring production processes, maintaining system configurations and controls, ensuring data integrity, supporting workflow functionality, and communicating system changes and issues to users. 
• Assess the effectiveness and timeliness of application support activities, identify opportunities for continuous improvement, and recommend solutions to enhance efficiency and service delivery. 
• Evaluate new technologies, system capabilities, and business processes to identify opportunities for innovation and operational improvement.
• Perform additional duties, responsibilities, and special projects as assigned.

Pay Range: 67,100-111,000