Top Creator Operations Project Intern - E-Commerce

ByteDance E-Commerce is redefining shopping by bringing discovery, entertainment, and commerce into one experience. Across Southeast Asia, we work at the intersection of technology, content, business, and operations to build a trusted, engaging e-commerce ecosystem where users, sellers, creators, and partners can connect and grow. As the business expands across SEA markets, we take on complex challenges across local user needs, merchant growth, and ecosystem development in a market that keeps changing. You will shape the future of e-commerce in a region with sustained growth and strong long-term potential. Project Intern: for current students who are not yet graduating, looking to gain practical hands-on experience. In particular, the e-commerce industry has seen tremendous growth in recent years and has become a highly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe ByteDance is an ideal platform to deliver a brand new and better e-commerce experience to our users. About the Team The Top Creator Team focuses on managing and scaling high-performing creators on our Platform. The team drives revenue growth by optimizing livestream strategies, improving creator performance through data insights, and executing high-impact campaigns such as Super KLS. It also plays a key role in identifying, onboarding, and incubating emerging creators to build a strong and sustainable creator pipeline. About the Role The Top Creator Management Intern supports the growth and performance of creators by combining data analysis with hands-on execution. The role involves tracking creator performance, coordinating livestreams and campaigns, supporting Super KLS initiatives, and assisting in onboarding and incubating new creators. This position plays a key role in ensuring creators are optimized for sales, engagement, and long-term success on the platform.. As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests. Applications are reviewed on a rolling basis, so we encourage you to apply early. Responsibilities 1. Data & Performance Tracking: Monitor creator metrics (GMV, KLS, conversion rates), analyze trends, and provide actionable insights to optimize live selling and content strategies. 2. Creator Management: Assist in day-to-day coordination with creators—scheduling, campaign alignment, performance follow-ups, and ensuring smooth execution of livestreams and brand collaborations. 3. Super KLS Execution: Support planning and execution of high-impact livestream sessions (Super KLS), including assortment strategy and real-time coordination to maximize sales performance. 4. Creator Onboarding & Incubation: Help onboard new creators, guide them through platform tools and best practices, and support their early-stage growth through structured incubation programs. Minimum Qualifications - Currently pursuing Undergraduate in Marketing, Business, Communications, or a related field - Strong organizational skills with ability to manage multiple tasks and deadlines - Basic understanding of social media trends - Proficient in Google Sheets / Excel for basic data tracking and reporting - Strong communication skills (written and verbal) - Willingness to work in a fast-paced, performance-driven environment Preferred Qualifications - Prior internship or experience in e-commerce, social media, or creator/affiliate management - Familiarity with the platform, livestream selling, or affiliate marketing - Experience handling creators, influencers, or online communities - Strong analytical skills with ability to interpret performance metrics (GMV, KLS, conversion rates) - Interest in live commerce, digital marketing, and content strategy - Proactive, detail-oriented, and able to take ownership of tasks If you have any questions, please reach out to us at [email protected]