Health Services Administrative Assistant

Job Description

The Health Services Administrative Assistant serves as the primary point of contact for internal and external matters pertaining to the Health Services Department and performs a variety of advanced administrative support functions and activities for the Health Services Director. The Health Services Administrative Assistant represents the company in a professional and positive manner to enhance and promote the core values and mission of NATIVE HEALTH, always exercising the utmost discretion, diplomacy, and tact in customer interactions.

KEY ACCOUNTABILITIES: 

1. Project Coordination
2. Administrative and Executive Support
3. Report Management
4. Outreach Calendar and Stakeholder Communications
5. Purchasing and Orderings, Invoice Processing
6. Recruitment and Interview Coordination
7. Confidentiality and Professional Conduct
8. Supports the organization as needed. 

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Must be dependable, punctual, and reliable.
2. Excellent customer service skills.
3. Demonstrated proactive approaches to problem-solving with strong decision-making capability.
4. Ability to anticipate needs.
5. Ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.
6. High level of integrity. Position is exposed to confidential and sensitive information.
7. Organized and exceptional attention to detail.
8. Proficient use of computer software including Microsoft 365, Microix, EHR, and Adobe Acrobat.
9. Knowledge of correct English usage, grammar, spelling, and punctuation.
10. Ability to prioritize and manage effective multiple projects.
11. Effective verbal and written communication skills
12. Culturally competent; able to work with a diverse workforce and client population.
13. Must be professional in demeanor, dress, and presentation.
14. Ability to coordinate schedules, meetings, trainings, and department activities across multiple clinic locations.
15. Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment.
16. Ability to collect, track, analyze, and report operational and performance data using spreadsheets and reporting tools.

Qualifications

QUALIFICATION/EXPERIENCE/REQUIREMENTS:

1. Associate and/or bachelor's degree or equivalent training and experience in business administration preferred.
2. Three years’ administrative support experience required.

Standard Employment Requirements. 

1. Must possess a valid and unrestricted Arizona driver’s license (within 30 days of hire if applicant is from out-of-state) with no DUI/DWI or reckless driving convictions in the last five years. No more than two at-fault accidents in the last three years. Must maintain a valid Arizona driver’s license during employment. Must be insurable under NATIVE HEALTH’s liability auto policy.
2. Must pass a criminal background check and obtain a Class I Fingerprint Clearance Card within the initial ninety (90) calendar days of employment and retain a valid card while employed with NATIVE HEALTH.
3. Must pass substance abuse testing upon employment and submit to random testing during employment.
4. Must provide an updated immunization (IZ) record at the time of employment.
5. Must have a current (within 12 months) Tuberculosis (TB) skin report upon employment and provide an annual update.
6. Must obtain Basic Life Support (BLS) certification within (90) calendar days of employment and maintain certification during employment.

Additional Information

Native Health complies with all state and federal requirements, including EEOC requirements.