Full-Time

AI Engineer

First West Credit Union

First West Credit Union

501-1,000 employees

Member-owned financial co-operative providing banking

Compensation Overview

$90.4k - $115.8k/yr

Kelowna, BC, Canada + 4 more

More locations: Langley, BC, Canada | Victoria, BC, Canada | Duncan, BC, Canada | Penticton, BC, Canada

In Person

Bachelor's

Category
Software Engineering (1)
Required Skills
LLM
Distributed Systems
Risk Management
Observability
REST APIs

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Requirements
  • A Bachelor's degree in computer science, Engineering, or a related field is required.
  • Five years of experience in software engineering, AI engineering, or related technical roles is required.
  • Hands-on experience building production-grade AI components, agent-based workflows, intelligent automation, or retrieval-based systems is required.
  • Familiarity with enterprise AI platforms and modern cloud architectures is required.
  • Strong problem-solving skills and the ability to understand complex systems are required.
  • The ability to work effectively with technical and business teams is required.
  • The ability to balance independent execution with teamwork and cross-functional coordination is required.
  • Strong attention to detail and a focus on quality, security, and long-term maintainability are required.
  • Experience interpreting and authoring software architecture documents is required.
  • A strong foundation in software engineering, application programming interfaces, distributed systems, and secure integrations is required.
  • Proficiency with modern AI development practices, including agentic workflows, reasoning design, and retrieval-augmented intelligence, is required.
  • A solid understanding of cloud architectures, identity and security fundamentals, and observability is required.
  • The ability to rapidly learn new tools and frameworks in the fast-moving AI ecosystem is required.
  • An understanding of risk and risk ownership demonstrated through adherence to policies and procedures is required.
Responsibilities
  • Design and implement AI technology solutions, including agent behaviors, retrieval-augmented intelligence, and integration of models into applications and workflows.
  • Build secure and reliable components and integrations to support AI-driven interactions and decisioning.
  • Apply software engineering practices including testing, performance optimization, telemetry, and documentation.
  • Translate business requirements into functional AI components aligned with enterprise technical standards.
  • Develop and refine prompts, reasoning logic, and decisioning flows within agentic applications.
  • Troubleshoot issues in AI behavior, grounding, retrieval, and integration layers.
  • Implement secure data access strategies across structured and unstructured sources.
  • Build and maintain retrieval pipelines, including search and query components, embedding-based retrieval, and document ingestion pipelines.
  • Ensure data usage aligns with privacy, security, and compliance requirements.
  • Ensure AI components adhere to identity and access controls, data security requirements, auditability, and content safety guidelines.
  • Maintain awareness of regulatory expectations, including OSFI and FCAC, as they relate to AI-enabled solutions.
  • Conduct code reviews, implement automated testing, and validate AI outputs for accuracy and safety.
  • Collaborate with Cyber Security, Data, Cloud Infrastructure, Architecture, Software Development, and IT Operations teams to operationalize AI technology solutions securely and at scale.
  • Partner with business stakeholders, product teams, and subject-matter experts to align AI solutions with business outcomes and deliver measurable value.
  • Stay current with advancements in AI engineering patterns, tooling, and development practices.
  • Recommend improvements to frameworks, automation, and engineering processes to enhance solution reliability and scalability.
  • Participate in internal knowledge-sharing and technical learning activities.
Desired Qualifications
  • Experience with the Microsoft ecosystem is an asset.
  • Experience working within regulated environments is preferred.
First West Credit Union

First West Credit Union

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First West Credit Union provides traditional banking (personal, commercial, and business) and wealth management through a network of local brands: Island Savings, Envision Financial, Valley First, and Enderby & District Financial. Customers use these brands and its financial advisors to access everyday banking, loans, and financial planning, with resources pooled across the network to support personalized service and technology-enabled support while staying member-focused. It differentiates itself by combining a multi-brand, member-owned co-operative structure that remains highly local with the strengths and governance of a larger cooperative,plus a strong emphasis on community involvement. Its goal is to help members, employees, and communities flourish by making banking more community-driven and sustainable for local growth.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Langley, Canada

Founded

1946

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Simplify Jobs

Simplify's Take

What believers are saying

  • April 1, 2026 federal continuance unlocks wider geographic expansion and funding flexibility.
  • February 18, 2026 BC’s Top Employers recognition supports recruiting in a tight labor market.
  • 2026 mobile, web, and website refresh should lift adoption and cross-sell efficiency.

What critics are saying

  • DBRS kept BBB high ratings with Negative trends on April 1, 2026.
  • CDIC replaced CUDIC on April 1, 2026, creating conversion and trust friction.
  • 2026 digital platform migration risks outages, security failures, and member churn.

What makes First West Credit Union unique

  • April 1, 2026 federal charter makes Tru Cooperative Bank nationally regulated under OSFI.
  • Five regional brands keep local, community-based distribution across British Columbia.
  • Member-owned cooperative structure aligns pricing, products, and governance with depositor interests.

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Benefits

Professional Development Budget

Company News

Globe Newswire
Jul 15th, 2025
Caspian One Open Data and First West partner to roll out the Interac(R) verification service

LANGLEY, B.C., July 15, 2025 (GLOBE NEWSWIRE) - First West Credit Union, in partnership with technology provider Caspian One Open Data, is proud to announce the launch of the Interac verification service, a secure and scalable digital identity verification solution.

Canadian Public Procurement Association
May 10th, 2025
CWWA 2024 Winner Interview With Margo Lawrence From First West Credit Union

First West Credit Union was one of the CWWA 2024 Winners in the large/private public sector category.

PR Newswire
Jan 17th, 2025
Veripark Partners With Leading Canadian Financial Institutions Coalition To Redefine Digital Banking

CALGARY, AB, Jan. 17, 2025 /PRNewswire/ -- VeriPark, a global leader in omnichannel customer experience solutions for financial services, has partnered with a coalition of leading Canadian credit unions and financial institutions, including First West Credit Union, Prospera Credit Union, DUCA Credit Union, and Coastal Community Credit Union, Together, the coalition aims to drive innovation, enhance member experiences, and empower institutions in an evolving financial landscape.This collaboration will deliver a Canadian-focused digital banking product tailored to the distinct needs of Canadians. Combining global and Canadian codebases, the solution allows institutions to maintain their identities while developing additional features to differentiate themselves."The partnership with VeriPark represents a uniquely Canadian solution that combines local expertise with global best practices," said Darrell Jaggers, CIO & CTO, First West Credit Union. "Our goal is to build on our successes and provide members with even more innovative, personalized digital banking services that align with their evolving lifestyles."The coalition selected VeriPark for its Canadian-centric product development, enhanced security and compliance, support for open banking frameworks and commitment to ongoing managed services. Powered by Microsoft Azure, the solution ensures adaptability, efficiency and long-term support.The solution integrates with Central 1's payment and fraud management systems while supporting compatibility with other payment platforms, providing flexibility for institutions.Coalition members gain:A Canadian-focused solution enhanced by global best practices.The ability to compete with larger banks while maintaining independence.A solution validated by a year-long assessment, ensuring innovation and long-term support through Microsoft's technology stack.Institutions can contact Darrell Jaggers or coalition CIOs for details on joining the coalition."The financial services sector is constantly evolving, and this partnership offers a unique opportunity to shape the future of digital banking in Canada," said Barry Frame, Chief Sales Officer, VeriPark. "By combining VeriPark's expertise with the coalition's forward-thinking vision, we are confident in delivering a transformative banking experience for Canadians."Selim Hasan, Sales Director, VeriPark, added, "This partnership also underscores our growth strategy for North America, as we continue to expand our footprint and deliver innovative solutions tailored to the needs of financial institutions in this region."Learn more: https://www.veripark.com/news/veripark-partners-leading-canadian-financial-institutions-coalition-redefine-digital-bankingAbout VeriParkVeriPark is a global solutions provider enabling financial institutions to become digital leaders with its AI-Powered Customer Experience Suite.Logo: https://mma.prnewswire.com/media/2447880/VeriPark_Logo.jpgSOURCE VeriPark

Yahoo Finance
Jan 10th, 2024
IFT to Manage First West Credit Union's Legacy Leasing Business

BURNABY, BC / ACCESSWIRE / January 10, 2024 / Integrated Financial Technologies (IFT), the leading business process outsourcing company for lenders, announced it was selected by First West Credit Union to manage its book of consumer automobile leases.

Drishti Magazine
Oct 14th, 2021
Tarlochan “Tochi” Sandhu retired from First West Credit Union on Jul 31st 21'.

Tarlochan “Tochi” Sandhu, a man of faith, family, and relationships—retired from Envision Financial on July 31, 2021, after 64 years of dedicated service in the financial industry.