Director Product Operations
Lone Wolf Technologies
Director Product Operations
Lone Wolf Technologies
Real estate transaction and back-office software
Salary Range: 135000 to 150000 (Currency: USD) (Pay period: per-year-salary)
The Director, Product Operations builds and runs the operating system for Lone Wolf's Product organization — the process, tooling, data, and communication that enable our Product leaders to focus on customer experiences and outcomes. This role reports to the SVP, Product & Strategy and partners with the leaders of our product lines, Engineering, Product Marketing, Operations, Sales, and Customer Success.
This is a hands-on leadership role: the Director will do the work from day one and build the function over time. They will modernize how Product works — including leading AI adoption across the team — and become the company's trusted source of product data and insight.
The Director owns Product's portion of the software development lifecycle, from discovery and requirements through launch readiness, and partners with Engineering to keep handoffs, capacity, and delivery visible. They run the cadence behind planning and our monthly Product Line Reviews, own the product team's tools and analytics, and make sure product signals flow cleanly between Product and the rest of the business.
What you will own:
Define and improve Product's part of the SDLC — discovery, PRDs, prioritization, and acceptance — and partner with Engineering on clean handoffs, shared definitions, and visibility into capacity and delivery.
Lead internal AI adoption across the Product team, rolling out AI-enabled workflows for research, requirements, analysis, and reporting, and measuring the productivity gains.
Facilitate the Product operating rhythm, including planning cycles, goals, and the data and materials behind monthly Product Line Reviews.
Partner with Product Marketing on go-to-market readiness — launch plans, release notes, and roadmap communication — so Sales and Customer Success are never surprised.
Partner with Operations to give the Enablement team the product knowledge, release information, and content the field needs.
Partner with all customer-facing teams to make sure feedback from customers, support, sales calls, and Deal Desk reaches the right Product leaders and informs prioritization.
Own product analytics — usage, adoption, retention, and product health — and deliver analysis and reporting on our products for other departments.
Own the Product tool stack, data hygiene, and playbook, automating manual reporting and keeping PMs across product lines working consistently.
8+ years in product operations, product management, technical program management, or product-focused consulting in B2B SaaS, including 3+ years at a senior or director level.
Experience building or rebuilding a product operations function in a growing SaaS business — and examples of what you built.
Fluency with AI tools and the ability to design, instrument, and improve workflows that use them.
Strong data skills: defining SaaS product metrics, building dashboards, and turning analysis into recommendations.
Experience with tools like Jira, Lovable, Anthropic, OpenAI, Gainsight, Salesforce, and Gong.
Vertical SaaS, PE-backed, or multi-product portfolio experience is a plus.
Real estate transaction and back-office software
At Lone Wolf Technologies, we believe making tech for real estate is about much more than just making the best tools. It’s about making them connect, all in one place—to make real estate simple. Our mission is to provide agents, brokers, admins, and associations alike with the technology tools they need to lead in real estate—from the leading transaction solutions in North America to the industry standard in back office and accounting. We’ve been in real estate since our very first day, over 30 years ago now—and in that time, we’ve worked with our users to create technology that works the way they do, connects the way they do, and provides an exceptional experience the way they do.
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