GLIDE

Multiservice nonprofit supporting San Francisco's poor

Job Development Specialist

Case Management & AdvocacyConfirmed live in the last 24 hours

Full-timeSan Francisco, CA, USA$29.80 - $34.60 /hr

About the Job

Requirements

Three or more years of experience in vocational training or one-to-one counseling and case management services for marginalized and justice-impacted individuals, or similarly disenfranchised populations seeking education opportunities, workforce development, and job placement support.
Demonstrated success as a job development specialist or in a similar role in an employment program for disenfranchised or high-need populations.
Demonstrated experience and knowledge of trauma-informed development principles and practices, and/or adult learning and education.
Knowledge of local labor market trends, job search, job placement strategies, and workforce best practices.
Ability to work independently, demonstrate initiative, be dependable, maintain a consistent presence, and meet deadlines.
Ability to collaborate with support staff to coordinate care for shared clients and help clients stabilize and reach their individual goals.
Strong written, oral, communication, and technical skills, including interpersonal skills.
Attention to detail, strong organizational, time management, and problem-solving skills.
Knowledge of Bay Area and San Francisco client and population needs and resources, especially for people experiencing poverty, homelessness, mental health challenges, substance misuse, trauma, and related experiences.
Ability to use computers and reporting systems, including the Windows operating system, Microsoft Office Suite, Salesforce, city funder databases or other database systems, Zoom or other virtual meeting systems, and search engines for research.

Responsibilities

Initiate and conduct outreach with client participants at the TAY HWC Center and at other GLIDE offsite locations where clients seeking enrollment may access or congregate for population engagement.
Develop and implement individualized education and employment plans based on clients’ unique needs and goals, using rapid intake, career assessments, skills assessments, and goal-setting counseling sessions.
Link, support, and enroll clients in educational opportunities, training programs, and supportive services.
Provide ongoing counseling support, guidance, and mentorship to clients throughout their education and workforce development journey, including advocacy and ongoing development of individual goals and service plans based on progress.
Conduct job readiness workshops on topics including positive communication, conflict management, digital literacy, the job application process, résumé and cover letter development, interviewing, job retention, stress management, and workplace behavior for self-care, using various instructional methods.
Identify and schedule guest speakers to facilitate relevant workshops and job-related events such as career panels and job fairs.
Identify and develop job opportunities with local employers, focusing on industries and roles aligned with participants’ interests and skills, individual goal and service plans, and ongoing program data trends.
Maintain a network of employer partners and build relationships to secure job placements through active engagement, including outreach events and information sessions.
Assist clients in preparing job applications, résumés, cover letters, digital literacy, professional interviews, and workplace expectations.
Provide post-placement support for job retention and advancement through individual counseling sessions, groups, or workshops.
Maintain accurate and up-to-date records of client rapid intake, assessments, progress, and outcomes in required databases and hard-copy files as required by the funding agency and contract.
Prepare regular reports on client services and activities for case conferences, care coordination, and file audits; track program activities, key performance indicators, metrics, and goal outcomes for stakeholders.
Maintain accurate records of prospective education programs, workforce development and training programs, and local employers for client enrollment and placement; prepare ad hoc reports on client job development-related activities.
Collaborate with community partners, including schools, social service agencies, and other organizations, to enhance job development services for clients.
Represent the program at community events and outreach activities to promote services and build awareness.
Advocate for clients’ needs and promote positive youth development outcomes.
Support clients and employers by conducting job site visits and meetings.

Salary Range: 29.8 to 34.6 (Currency: USD) (Pay period: per-hour-wage)

About Glide

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization

Position Summary:

The Job Development Specialist provides intensive career exploration, linkages to pre-employment training, and job search/placement assistance. The position assists with barriers to education and employment and successfully links client participants to the appropriate opportunities for economic mobility. Services include outreach and engagement, individual counseling and coaching, case management, workforce readiness workshops, and resource and partnership development. This position builds strong relationships with employers and community partners to bridge gaps between job seekers, education and training programs, and potential employers to create an education and workforce pipeline for those seeking employment assistance.

Schedule: Monday–Friday, with a work schedule generally falling between 8:00 a.m. and 5:00 p.m.

Essential Duties and Responsibilities:

Engagement Support

Initiate and conduct outreach with client participants at the TAY HWC Center and at other GLIDE offsite locations where clients seeking enrollment may access or congregate for population engagement
Develop and implement individualized education and employment plans, considering the unique needs and goals of each client through “rapid intake”, career assessments, skills assessments, and goal-setting counseling sessions with clients.
Link, support, and enroll clients in educational opportunities, training programs, and supportive services
Provide ongoing counseling support, guidance, and mentorship to clients throughout their education and workforce development journey, including advocacy and ongoing development of individual goals and service plans based on progress
Conduct high-impact job readiness workshops on various topics but not limited to positive communication and conflict management techniques, digital literacy, job application process, developing resumes and cover letters, interviewing skills, job retention techniques, stress management and workplace behavior for self-care using various instructional methods
Identify and schedule guest speakers to facilitate additional relevant workshops and job-related events such as career panels, job fairs, etc.

Job Development & Placement

Identify and develop job opportunities with local employers, focusing on various industries and roles that align with the interests and skills of the participants based on individual goal and service plans and ongoing program data trends
Maintain a strong network of employer partners and build relationships to secure job placements through active engagement such as outreach events and information sessions.
Assist clients in preparing job applications (e.g. resumes, cover letters, digital literacy), professional interviews, and workplace expectations.
Provide post-placement support to ensure successful job retention and advancement (e.g. 1:1 counseling sessions or groups and workshops)

Data Collection & Reporting

Maintain accurate and up-to-date records of client rapid intake, assessments, progress, and outcomes in required databases and hard copy folder files as required by the funding agency and contract
Prepare regular reports on client services and activities for case conferences, care coordination, and file audits. Track all program activities, KPI’s, metrics and goal outcomes for stakeholders.
Maintain accurate and up-to-date records of prospective education programs, workforce development and training programs, and local employers for client enrollment and placement, and prepare ad-hoc reports on client job development-related activities

Community Outreach & Collaboration

Collaborate with community partners, including schools, social service agencies, and other organizations, to enhance services for clients as it relates to job development
Represent the program at community events and outreach activities to promote services and build awareness.
Advocate for the needs of the client and promote positive youth development outcomes.
Support client and employers by conducting job site visits and meetings

Minimum Qualifications

Bachelor’s degree in social work, public health, human resources or related field preferred.

3+ years of experience in vocational training or 1:1 counseling and case management services for marginalized and justice-impacted individuals or similarly disenfranchised populations seeking education opportunities, workforce development, and job placement supports.

Demonstrated success as job development specialist or a similar role in an employment program for disenfranchised and/or high-need populations

Demonstrated experience and knowledge in trauma-informed development principles and practices and/or adult learning and education

Knowledge of local labor market trends, job search, job placement strategies, and workforce best practices

Ability to work independently, demonstrate initiative, be dependable, have consistent presence, and able to meet deadlines

Ability to collaborate with other GLIDE support staff to coordinate care for shared clients to help clients stabilize and reach their individual goals

Strong written, oral, communication, and technical skills, including excellent interpersonal skills

Attention to detail, strong organizational, time management, and problem-solving skills

Knowledge of Bay Area San Francisco GLIDE client and population needs and resources, especially those experiencing poverty, homelessness, mental health challenges, substance misuse, trauma, and other associated experiences.

Ability to use computer and reporting systems including Windows operating system, Microsoft Office Suite, Salesforce, city funder databases or other database systems, Zoom (or other virtual meeting systems), and search engines for research

Work Environment

GLIDE’s buildings are located in the Tenderloin neighborhood.  GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.

This role is covered by the collective bargaining agreement.

About the Company

GLIDE

Multiservice nonprofit supporting San Francisco's poor

GLIDE is a non-profit organization in San Francisco that provides a wide range of services to people who are poor or unhoused, including those who are working poor. It offers meals, shelter, housing support, addiction recovery help, violence prevention, and other social services designed to help individuals move from hardship toward self-sufficiency and personal and spiritual growth. The organization works by delivering on-the-ground programs and support tailored to individual needs, guided by a belief in the dignity of every person and a commitment to giving people second chances no matter how many times they fall. GLIDE’s programs began in 1969 as a simple Monday-night meal for street people and have grown into one of the city’s largest and most comprehensive providers of services for marginalized communities. Its goal is to reduce barriers created by poverty and lack of self-worth, helping people recover, rehabilitate, and build a more stable life.

Company size: 201-500
Company stage: Late Stage VC
Total funding: $26M
Headquarters: San Francisco, CA
Founded: 1963

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