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Scribe

AI-powered SaaS generates step-by-step guides

Senior Product Manager

Product ManagementConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • Have 6 or more years of experience building SaaS products, with a track record of creating experiences that delight end users.
  • Actively experiment with AI tools, models, and prototypes and develop judgment about effective AI experiences; prior professional AI product shipping experience is not required.
  • Be comfortable translating ambiguous problems into hypotheses, decisions with imperfect information, and user-facing learning.
  • Own company-level objectives and key results and drive impact rather than merely following processes.
  • Balance ambitious product ideas with incremental delivery at high velocity.
  • Represent customers and the market with informed product judgment.
  • Operate autonomously by identifying problems, defining the roadmap, and defending decisions with calculated trade-offs.

Responsibilities

  • Drive company-level goals and track relevant business metrics to validate or invalidate the roadmap.
  • Develop a vision for the product area and iterate on it using input from customers, the revenue team, and the market.
  • Solve early-stage problems in automated documentation, including how Scribe understands work, identifies what is worth documenting, and turns work into useful knowledge for people and AI agents.
  • Partner with Engineering and Design to drive projects from ideation through launch and improve product quality.
  • Present product vision to senior executives and engage with users, including responding to feature requests in the Scribe Community Slack.
  • Measure the impact of each release and use data-powered insights to inform future product decisions.

Desired Qualifications

  • A strong curiosity about user issues and creative problem-solving approaches.

About the Company

Scribe

AI-powered SaaS generates step-by-step guides

ScribeHow provides an AI-powered platform for creating step-by-step how-to guides and training documents as a SaaS service. It automatically generates guides for web or desktop processes, reducing manual documentation effort and saving time for onboarding, SOPs, and training materials. The platform also auto-redacts sensitive information from screenshots to support data privacy compliance. The freemium model lets users start for free and upgrade for access to more features, appealing to both small businesses and large enterprises. ScribeHow differentiates itself through its AI-generated, scalable documentation workflow and built-in redaction for compliance, making it easier for teams to grow and standardize processes. The company's goal is to simplify and scale the creation of instructional content across organizations of all sizes.

Company size
201-500
Company stage
Series C
Total funding
$130M
Headquarters
San Francisco, CA
Founded
2019

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