All Accor

Global hotel management, franchising, loyalty program

Housekeeping Intern

Food Service & HospitalityConfirmed live in the last 24 hours

InternshipEtterbeek, BelgiumNo salary listedIn-person

About the Job

Requirements

French and English language skills are required.
Experience in hospitality is desirable rather than mandatory.

Responsibilities

Order and check linen deliveries.
Take a monthly inventory of stock and enter all orders placed during the month.
Check temporary workers’ timesheets at the end of each day and regularly fax them to the agency.
Check invoices from temporary staffing agencies.
Check permanent room attendants’ attendance sheets against the weekly schedule each Monday for the preceding week.
Prepare weekly schedules for room attendants and the Floor Supervisor.
Enter clean rooms in the system to facilitate handing rooms over to clients at reception during check-in.
Reconcile records at the end of each day.
Work closely with the Front Office.
Manage an international team.
Supervise the work of Floor Supervisors.
Check the cleanliness of the services.
Respond to guest requests in rooms, such as providing an iron or linen.
Occasionally inspect room attendants’ work.
Supervise the room attendant responsible for turndown service and occasionally inspect a room.

Desired Qualifications

Management skills are a strong advantage.

Description du poste

Commandes et checking des livraisons de linge
Faire l’inventaire des stocks à la fin du mois + encoder toute nouvelle commande du mois
Vérifier la grille de travail des intérimaires à la fin de chaque jour + les faxer à l’agence de façon régulière
Vérifier les factures des agences d’intérim
Vérifier les fiches de présence des femmes de chambres fixes par rapport au planning de la semaine (chaque lundi vérifier la semaine précédente)
Faire les plannings de la semaine pour les femmes de chambre et Floor Supervisor
Encoder les chambres propres pour faciliter la remise de chambre au client lors de check in à l’accueil.
Faire le rapprochement à la fin de chaque journée
Travailler de paire avec le Front Office
Mangement d’équipe internationale

Superviser le travail des Floor Supervisor

Vérifier la propreté des services
Aller dans les chambres si demande des clients (fer à repasser, linge,…)
De temps en temps contrôler le travail des femmes de chambre

Superviser le travail de la femme de chambre responsable du « turn down » (vérifier une chambre de temps en temps)

Qualifications

Langue Français, anglais.

Des Compétences en Management sont un réel plus.

Expérience dans l’hôtellerie souhaitable

Informations supplémentaires

L'opportunité d'appartenir à la famille Accor

Un repas, par jour de travail effectif.

Le nettoyage de votre uniforme de travail.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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