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Groupe Iliad

Mobile operator offering clear, transparent plans

Manager boutique

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeCluses, FranceIn-person

About the Job

Requirements

  • At least two years of experience managing a team.
  • Ability to listen to team members and subscribers and bring the team together.
  • Ability to stay organized and dynamic, manage unexpected situations, and engage with challenges.

Responsibilities

  • Ensure a distinctive experience for subscribers and advisors in the boutique.
  • Support the well-being and daily skills development of the team.
  • Create a positive working atmosphere to preserve team engagement and motivation.
  • Welcome visitors and represent the Free brand while delivering high-quality service.
  • Monitor performance indicators and track the boutique’s progress.
  • Participate in cross-functional projects and contribute to company growth.
  • Participate in challenges and events dedicated to managers.
  • Use the boutique’s kiosks, tablets, and internal tools to support the team and advise subscribers.
  • Complete two days of e-learning, one week of initial training, and two weeks of in-store immersion.

About the Company

Groupe Iliad

Mobile operator offering clear, transparent plans

iliad is the Italian mobile operator launched in 2018 as part of the iliad group, which also includes operators like Free in France. It runs on its own network across Italy, with offices in Rome and Milan, and offers simple, transparent, affordable mobile plans. The approach focuses on clear pricing, no hidden fees, lean operations, and serving a broad audience, including people who mistrust traditional carriers. The goal is to reshape the Italian mobile market by delivering value-driven offers and earning customer trust.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1987

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