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H&M

Global fast-fashion retailer of affordable clothing

Store Manager

Retail Store ManagementPosted on Nov 12
Full-timeRochdale, UKNo salary listed

About the Job

Requirements

  • Leadership experience and dedication to team development and growth.
  • Business-minded, innovative, and commercially driven approach to ensuring an exceptional customer experience.
  • Solution-driven approach.
  • Passion for fashion trends, commerciality, and visual presentation.
  • Availability with 7 days of flexibility, including weekends.

Responsibilities

  • Oversee the entire customer experience in the store, ensuring high visual and commercial standards aligned with global strategies and the local store context.
  • Lead the store team to deliver an outstanding customer experience.
  • Analyse sales performance, set goals, and create plans to optimize results, profits, and stock levels.
  • Monitor the store’s strengths and growth areas, competitors, the local market, and customer needs.
  • Recruit, onboard, and develop the team while fostering an inclusive and collaborative culture that promotes growth and innovation.
  • Represent the brand positively during customer interactions.
  • Collaborate with the area team, support office, and key business functions to drive store performance and contribute to broader company success.

About the Company

H&M

Global fast-fashion retailer of affordable clothing

H&M is a global fashion retailer that sells affordable, trendy clothing and accessories for men, women, teens, and children through both online and physical stores. The company works by maintaining a fast, efficient supply chain to bring runway-inspired styles to customers quickly and at competitive prices, supported by large-scale production and a broad global footprint. It differentiates itself with its extensive international reach, ability to offer a wide range of products for the whole family at low prices, and a focus on sustainability, including eco-friendly lines and recycling programs. The goal is to provide fashionable, quality apparel at accessible prices to a diverse customer base around the world while reducing environmental impact through responsible practices.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1947

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