ECP

All-in-one cloud software for senior living

Data & Document Integration Specialist

Data EntryConfirmed live in the last 24 hours

Full-timeRemote in USANo salary listed

About the Job

Requirements

Experience with scheduling and hosting virtual meetings.
At least 1–2 years of work experience in a professional environment.
Proficiency with Microsoft products.
Strong attention to detail and the ability to identify and correct errors in documents and data.
Strong analytical and critical-thinking skills to develop next steps and ensure positive customer outcomes.
Excellent time-management and organizational skills, including the ability to prioritize tasks effectively.
Written and verbal communication skills for collaboration across teams and with customers.
Ability to quickly learn and adapt to proprietary software and new technology tools.
Prior experience using web-based or software-as-a-service platforms.
Familiarity with data formatting, document standards, or import workflows.
A remote work environment compliant with cybersecurity and company workplace policies.

Responsibilities

Prepare, format, and import customer-provided reports, documents, and data files using Microsoft Excel, Microsoft Word, Adobe Acrobat, and ECP’s proprietary web-based platform.
Modify and organize files to meet import requirements and software specifications.
Perform quality assurance checks on customer documents to ensure accuracy, consistency, and completeness before and after import.
Troubleshoot and resolve issues related to file formatting, data integrity, and document quality.
Ensure file imports are successful and reliable and meet internal standards and customer expectations.
Complete time-sensitive tasks within designated deadlines while maintaining accuracy and reliability.
Communicate with internal teams and external customers verbally and in writing to clarify requirements, provide status updates, and resolve issues.
Contribute to team or departmental efforts supporting cross-functional collaboration and shared goals.

Desired Qualifications

Experience working in a data, operations, or document management role is a plus.

Data & Document Integration Specialist

ECP · Milwaukee, United States (Remote) · Full-time · Posted 2026-10-01

Workplace: remote

Department: Customer Experience

Description

ECP is a market-leading SaaS software solution that enables senior living communities to better care for their residents. Our mission as a company is to build world-class software that increases the quality of life for seniors and improves clinical, business, compliance, and operational performance for our clients.

We are seeking a detail-oriented and tech-savvy Data & Document Integration Specialist to join our team. In this role, you will play a critical part in onboarding and supporting customers by preparing, modifying, and importing various documents and data files into our proprietary software platform. You will work closely with internal teams and clients to ensure a high standard of quality, accuracy, and timeliness across all deliverables.

Prepare, format, and import customer-provided reports, documents, and data files using tools such as Microsoft Excel, Microsoft Word, Adobe Acrobat, and ECP’s proprietary web-based platform
Modify and organize files for compatibility with import requirements and software specifications
Perform thorough quality assurance checks on customer documents to ensure accuracy, consistency, and completeness prior to and after import
Troubleshoot and resolve issues related to file formatting, data integrity, and document quality
Ensure successful and reliable file imports that meet internal standards and customer expectations
Complete time-sensitive tasks within designated deadlines while maintaining a high level of accuracy and reliability
Communicate effectively with internal teams and external customers, both verbally and in writing, to clarify requirements, provide status updates, resolve issues, and contribute to other team or departmental efforts to support cross-functional collaboration and shared goals.

Requirements

Associate’s degree preferred
Experience with scheduling and hosting virtual meetings
Strong analytical and crtiical thinking skills to develop next steps and ensure positive customer outcomes
At least 1-2 years’ work experience in a professional environment
Proficiency with Microsoft products
Strong attention to detail and ability to identify and correct errors in documents and data
Excellent time management and organizational skills with the ability to prioritize tasks effectively
Solid written and verbal communication skills for collaboration across teams and with customers
Ability to quickly learn and adapt to proprietary software and new technology tools
Experience working in a data, operations, or document management role is a plus
Prior experience using web-based or SaaS platforms
Familiarity with data formatting, document standards, or import workflows
A remote work environment that is compliant with cybersecurity and other company workplace policies

Apply

Apply at ECP

About the Company

ECP

All-in-one cloud software for senior living

ECP is a cloud-based, all-in-one software platform for senior living with four core solutions: eMAR, EHR, CRM, and Move-Ins & Billing. eMAR connects with long-term care pharmacies to sync medication orders, automate reorders, and reduce administration errors; EHR provides integrated assessments, a care plan wizard, charting, alerts, and state-required reports. CRM helps communities manage residents and leads, run marketing campaigns, and track occupancy with reporting; Billing handles AR, NSFs, invoices, and payments. It differentiates itself by offering care, operations, marketing, and finances in a single system with pharmacy integration and state reporting, aimed at streamlining operations, improving care quality, and supporting financial growth for senior living communities.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: East Troy, WI
Founded: 2003

Recently Posted Jobs

Explore more opportunities at ECP

See more jobs