Full-Time
Storage Engineer L3
CBTS
1,001-5,000 employees
North American IT services provider
No salary listed
Chennai, Tamil Nadu, India
In Person
 DevOps & Infrastructure (2) |
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- On-Prem storage experience with Hitachi VSP/HCP, NetApp ONTAP, HPE Nimble, Primera, 3PAR, MSA, Dell EMC, or Synology NAS.
- Cloud Storage experience with AWS Storage including EBS, S3, EFS, FSx, and related backup policies; and Azure Storage including ANF, Managed Disks, Storage Accounts, and Azure Files.
- SAN Switching experience with Brocade SAN and Cisco MDS (NX-OS), including ISLs, Zoning, Fabric merges, and FC protocols.
- Data Protection experience with Commvault – Level 2 including backup and restore administration, policy and SLA management, troubleshooting Media Agent, DDB, cloud libraries, and application-aware backups.
- Soft skills including strong analytical ability and end-to-end troubleshooting capability; excellent written and verbal communication; leadership during severity incidents; capable of guiding L1/L2 teams.
- Lead administration of multi-vendor enterprise storage: Hitachi VSP/HCP, NetApp ONTAP, HPE Nimble/Primera/3PAR/MSA, Dell EMC, Synology NAS.
- LUN provisioning, RAID/pool configuration, replication, snapshots, and performance tuning.
- Perform storage migrations, lifecycle upgrades, and expansion planning.
- AWS Cloud Storage: Manage and optimize AWS storage services including EBS (Volume creation, performance tuning GP3/IO2, snapshots, encryption), S3 (Bucket management, lifecycle rules, replication, versioning), EFS (Performance modes, throughput, mounting and integration), FSx (Windows, ONTAP) (Backup, snapshots, performance troubleshooting); Monitor cost, utilization, and performance of AWS storage resources; Support hybrid storage integration with on-prem SAN and backup infrastructure.
- Azure Cloud Storage: Administer Azure storage resources such as Azure Storage Accounts (Blobs, Files, Queues, Tables), Azure Files (SMB/NFS shares, snapshots, backup policies), Azure Managed Disks (Performance tuning, snapshots, encryption), Azure NetApp Files (ANF) (Volumes, pools, snapshots, replication); Configure shared storage for Azure VMs and AKS workloads; Manage cloud storage security (RBAC, keys, private endpoints); Support storage monitoring and optimization through Azure Monitor.
- SAN Fabric Administration: Manage and troubleshoot Brocade & Cisco MDS SAN fabrics; Zoning, VSAN configuration, ISL setup, RSCN troubleshooting, and performance diagnostics; Lead resolution of complex fabric-level incidents and outages.
- Data Protection (Commvault) – Level 2: Administer and maintain Commvault CommCell (CommServe, MAs, DDB, Libraries); Manage backup schedules, storage policies, retention settings, and job monitoring; Perform end-to-end restore operations (file, VM, database, application); Troubleshoot MA/DDB performance, agent failures, connectivity issues; Support cloud library backups (Azure Blob, AWS S3).
- Certifications: Hitachi, NetApp, Brocade, Cisco, AWS, Azure
- Commvault Certified Professional (CCP)
- ITIL Foundation
- Scripting knowledge (PowerShell/Python/CLI)
CBTS provides IT services such as networking, IT support, unified communications, and cloud services. It operates by leveraging Cincinnati Bell/altafiber’s fiber network and enterprise relationships to deliver managed IT solutions, with delivery teams across the United States, Canada, and India. CBTS has grown through strategic acquisitions and scale, including OnX Enterprise Solutions and expansion under parent ownerships, which helped it become a broader North American IT services provider. The company differentiates itself through its deep fiber infrastructure footprint, enterprise partnerships, and a global delivery model that supports complex IT workloads for mid-market to large clients. Its goal is to accelerate growth, expand market access, and invest in technology and talent to offer comprehensive technology services and solutions across North America.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Cincinnati, Ohio
Founded
1994
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Simplify's Take
What believers are saying
- CBTS launched AI-enabled penetration testing on Aug. 11, 2026, addressing urgent continuous-exposure demand.
- CBTS expanded Forge AI in 2026, targeting enterprises modernizing data for practical AI deployments.
- CBTS' Hardware Buy & Hold program in May 2026 directly monetizes AI infrastructure price inflation.
What critics are saying
- TowerBrook's December 2024 ownership pressures CBTS to produce rapid growth and acquisition synergies by 2027.
- CBTS' NodeZero PTaaS and Forge AI rely heavily on third-party platforms, inviting vendor margin squeeze.
- Hyperscalers and security specialists will commoditize AI services, leaving CBTS competing on labor by 2027.
What makes CBTS unique
- CBTS combines Forge AI, security, and infrastructure services across U.S. and Canada since March 2026.
- CBTS reached 3,000 North American clients in 2026 and posted an 82 NPS on June 25.
- CBTS holds top partner designations with AWS, HPE, Cisco, and Palo Alto Networks in 2026.
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Benefits
Flexible Work Hours
Growth & Insights and Company News
6 month growth
↑ 9%1 year growth
↑ 9%2 year growth
↑ 9%CBTS has launched Penetration Testing as a Service (PTaaS), using autonomous penetration testing technology from Horizon3.ai's NodeZero platform. The service provides continuous security validation rather than traditional annual assessments, addressing the challenge of rapidly expanding attack surfaces from cloud environments, SaaS applications, and AI systems. The service combines automated penetration testing across live production environments with expert review from CBTS security professionals. NodeZero autonomously tests for exploitable risks and identifies how vulnerabilities could be chained together into attack paths. CBTS experts then validate findings and provide customer-specific remediation guidance. Organizations can select testing frequencies ranging from daily to quarterly. The service aims to help security teams prioritize remediation based on validated exploitability within their specific environment, supporting Continuous Threat Exposure Management programmes as vulnerability exploitation becomes attackers' primary entry method.
CBTS named to 2026 CRN Solution Provider 500 List. Recognition reflects the company's scale and technical depth across AI, cybersecurity, and infrastructure as enterprise and midmarket demand accelerates. News summary. * Annual CRN ranking recognizes North America's largest technology solution providers by revenue. * CBTS serves more than 3,000 enterprise and midmarket clients across the U.S. and Canada with services spanning AI, data, applications, platforms, cybersecurity, digital workplace, and infrastructure. CBTS announced it has been ranked a top company on the 2026 Solution Provider 500 List by CRN(R), a brand of The Channel Company. It marks the company's 11th consecutive year on the list. The annual Solution Provider 500 list serves as a benchmark of leading IT services companies across the technology channel. The solution providers on this list are key influencers driving growth across the IT industry through business leadership, technical expertise, and service delivery. CBTS earned its place on the list through consistent execution across the full technology stack including advisory, engineering, deployment, and managed operations. Jun 15, 2026 Prev Next 1 of 43,157 The company serves enterprise and midmarket clients through infrastructure modernization, cloud adoption, cybersecurity transformation, and now AI. CBTS works with more than 3,000 clients across the United States and Canada, including Fortune 500 companies and organizations in highly regulated industries where technology failures are not an option. "The organizations we serve are under real pressure to move AI into production, tighten security, and do both without disrupting the business that's running today," said CBTS CEO Kristin Russell. "It takes a partner with depth across the full stack, accountability across the full lifecycle, and the track record to back it up. CBTS is built for exactly this moment." Recognized across the technology ecosystem in 2026 This recognition follows a series of 2026 awards across the CBTS partner ecosystem and core service areas including Cisco Preferred Partner status for Cloud and AI Infrastructure, Collaboration, Networking, Security, and Services. HPE also awarded CBTS Triple Platinum Plus status, its highest designation within the HPE Partner Ready Vantage Program, recognizing depth across compute, hybrid cloud, networking, and AI-ready infrastructure. The company also earned repeat recognition on the CRN 2026 Tech Elite 250 and CRN 2026 MSP Elite 150. Together, these awards reinforce technical depth, managed services scale, and the ability to support complex client environments across AI, cybersecurity, cloud, infrastructure, and operations. "The Solution Provider 500 list highlights those companies generating the highest revenue through leadership in business and service innovation," said Jennifer Follett, Vice President, U.S. Content, Executive Editor at CRN, The Channel Company. "This recognition highlights those organizations that consistently demonstrate agility and sustained growth amid rapidly evolving industry demands and technological change. C************** to every company that earned a well-deserved place on this year's Solution Provider 500."
CBTS has launched its Hardware Buy & Hold Program, allowing organisations to purchase IT infrastructure at current prices and defer delivery until deployment. The managed inventory offering aims to help companies mitigate rising hardware costs and supply chain uncertainty. According to Forrester Research, organisations face 20% cost increases above historical norms for AI-optimised infrastructure. CBTS data shows 64GB RDIMM memory prices rose 142% in four months, whilst a 10-node cluster increased 115% in the same period. The programme targets server and storage configurations, where pricing pressure has been most acute. CBTS holds purchased hardware in inventory until clients are ready for delivery, separating procurement decisions from deployment timelines. The service is currently being previewed with select US clients.
CBTS has launched Forge AI, an end-to-end solution combining AI advisory, data readiness and engineering to help organisations deploy and scale AI with predictable costs. The framework builds on CBTS's AI-native services already deployed across enterprises, healthcare systems, universities and financial institutions in the US and Canada. The platform addresses a critical gap: according to 2026 Forrester Research, over 90% of companies have made limited progress in their data journey. Forge AI provides AI readiness assessments, a development studio for model finetuning, AI-native security, and vendor-agnostic guidance. Recent deployments include a Global 100 automotive manufacturer modernising factory operations with private-LTE networks, and a national financial institution transforming 14 years of transaction data into actionable intelligence. The solution is now available across the US and Canada.
CBTS appoints Caroline Burger as Chief Marketing Officer to strengthen market position and drive growth. By News Desk On Nov 11, 2025 CBTS is pleased to announce the appointment of Caroline Burger as Chief Marketing Officer (CMO). This strategic move underscores CBTS's commitment to leveraging marketing as a catalyst for growth and innovation across its CBTS-OnX brands. Caroline brings over 20 years of experience in technology and consulting, most recently serving as CMO at GlobalLogic, a Hitachi Group Company. Renowned for building high-performing, growth-oriented marketing teams, Caroline has consistently partnered with sales to accelerate pipeline and revenue, enhance brand value, and strengthen client relationships. "Caroline's appointment marks a pivotal step in our transformation into a next-generation, AI-enabled global solutions provider," said Kristin Russell, CEO of CBTS. "Her deep expertise in growth marketing and collaborative approach to sales alignment will play a key role as we expand our market presence and enhance the value we deliver to clients." This announcement follows the recent appointment of Arrian Mehis as President of U.S. Sales, further aligning CBTS's sales and marketing teams around a shared vision for customer success and sustainable growth. "I'm excited to join CBTS-OnX at such a transformative time," said Burger. "Kristin and the leadership team have built a strong foundation, and I look forward to partnering to drive growth, deepen client relationships, and showcase the innovation that defines CBTS."