MedStar Health

Not-for-profit health system delivering patient care

Unit Secretary

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeLeonardtown, MD, USA$18.40 - $29.74 /hrIn-person

About the Job

Requirements

A high school diploma or GED, or equivalent, is required.

Responsibilities

Provide secretarial support for all employees within the assigned nursing unit and customer service to patients and visitors.
Contribute to department goals and objectives and follow department policies, procedures, quality standards, and safety standards, as well as governmental and accreditation regulations.
Receive, greet, and direct patients, visitors, and hospital personnel; receive and distribute mail, flowers, and other items for patients on the unit.
Assist physicians and nursing staff with clerical needs and assist the Department Director, Clinical Coordinator, and Charge Nurse as directed.
Answer the call system and deliver messages to the appropriate staff member; serve as a communication liaison during emergency situations and STAT requests or orders.
Advise the Bed Board or Patient Care Supervisor of admissions, transfers, discharges, and expirations; fax patient assignments and staffing information to the staffing office and ancillary departments.
Call the appropriate physician or clinician to relay consult orders, log each call in the unit-specific consult log, and follow up to ensure the message is received and acted upon.
Maintain adequate quantities of supplies and equipment inventory; order and maintain unit materials as needed.
Initiate, assemble, and maintain the physical integrity of electronic and hard-copy patient medical records; fax patient information to requested healthcare providers in accordance with HIPAA guidelines.
Perform department-specific specialized tasks while maintaining the required skills.

Desired Qualifications

Experience in a medical clerical or medical receptionist position.
Completion of nurse technician, medical assistant, or medical clerical training.
Equivalent hospital experience.

About the Job

General Summary of Position
Responsible for providing secretarial support for all employees within an assigned nursing unit. Provides superior customer service to patients and visitors on a given unit.

Primary Duties and Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.

Communicates clearly by using customer-focused principles. Receives greets and directs patients visitors and hospital personnel. Receives and distributes mail flowers and various other items for patients on the unit.

Assists physicians and nursing staff with clerical needs as required. Assists Department Director Clinical Coordinator and Charge Nurse as directed.

Answer call system and deliver message to appropriate staff member. Functions as a communication liaison during emergency situations STAT requests/orders.

Requests/advises Bed Board/Patient Care Supervisor of all admissions/transfers/discharges/expiration. Faxes patient assignments and staffing information assignment to staffing office and ancillary departments.

Places calls to relay order for consult to appropriate physician/clinician. Log call placed into consult log (unit specific log) and follow-up to insure that consult message is received and acted upon.

Maintains adequate quantity of supplies and equipment inventory. Ordersmaintainscopies unit material as needed.

Initiates assembles and maintains physical integrity of electronic and hardcopy of the patient's medical record. Faxes patient information to requested healthcare provider in accordance with HIPPA guidelines.

Performs specialized tasks specific to each department by maintaining the required skills.

Minimal Qualifications
Education

High School Diploma or GED required or
equivalent. required

Experience

Experience in medical clerical/medical receptionist position preferred or
Completion of nurse technician/medical assistant/medical clerical training preferred or
Equivalent hospital experience preferred

This position has a hiring range of

USD $18.40 - USD $29.74 /Hr.

About the Company

MedStar Health

Not-for-profit health system delivering patient care

MedStar Health is a not-for-profit health system serving Maryland and the Washington, D.C. region, with hospitals, ambulatory and urgent care centers, and a health research institute. It delivers medical care through a network of facilities and care teams, supported by ongoing education and research to inform everyday practice. It stands out through its Georgetown University academic partnership, large regional network, and emphasis on patient experience, education, and research. Its goal is to improve regional health by providing high-quality medical care and advancing medicine through education and clinical excellence.

Company size: 10,001+
Company stage: Grant
Total funding: $29M
Headquarters: Columbia, MD
Founded: 1999

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