Case Manager 1

Job Description

Job Summary

The Case Manager I ensures the delivery of quality care in accordance to the rules and regulations established by the Los Angeles Department of Mental Health for contracted agencies as well as adhering to the mission of St. Joseph Center. The position provides case management services (individual rehabilitation, skill building) to adults diagnosed with severe and persistent mental illness and substance use disorders and works within a multi-disciplinary team.

What You'll Do

• Provide linkage to physical health, substance abuse, meaningful community activities, volunteer services, job placements etc.
• Link clients to appropriate housing and assist them in completing required paperwork to obtain appropriate permanent housing.
• Develop and maintain strong collaborative relationships with other service providers involved in the client’s care.
• Collaborate and consult regularly with FSP team’s interdisciplinary team members.
• Conduct ongoing case management assessments identifying client barriers to achieving their individual goals.
• Provide ongoing intensive case management services that ensure successful permanent housing, decrease social isolation, decrease/prevent relapse risks, advocacy to deter evictions, and linkage and ensure smooth transition into permanent housing by supporting clients with completing benefits and housing application processes, life skills such as budgeting and cooking, accessing community resources, and other skills as needed.
• Provide crisis management such as assessing for suicidal/homicidal ideation when necessary. • Communicate with landlords and other collaborating agencies, responding to urgent housing requests in a timely manner.
• Participate in meetings with collaborative agencies and other community meetings as directed

*Other duties and responsibilities may be assigned.

Qualifications

• The ability to communicate with and relate to a diverse group of people including clients, community, and other staff.
• Strong knowledge of homeless services and resources.
• Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First.
• A bilingual background is a plus.
• 1+ year(s) of experience providing services to highly vulnerable populations preferred.

Education:

• Bachelor’s degree from an accredited college or university in Psychology, Social Work, Human Services or a related field is preferred.

Travel Requirements:

• Access to reliable transportation.
• Travel to meet with clients as needed.
• Travel to meetings at multiple St. Joseph Center sites and at community partner locations as needed.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

Additional Information

EEO:

SJC (St. Joseph Center) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics or status as a veteran. In addition to federal law requirements, SJC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Benefits:

Excellent benefits package available. 

Compensation: 24 to 26 (USD) (HOURLY)